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“The best bank I have ever dealt with! 24 hours or less decision on approval. If not approved they work out a game plan with you on how to get approved! I’ve been working with Theresa for 6 years now and she has helped me get loans I thought I would never get approved for!”
8:30AM - 5PM
2601 Cambridge Ct Suite 210, Auburn Hills
Credit Unions
“I have been a Parda FCU member for ~20 years and always experience great customer service, either via phone or online through the Member Solution Center. The reps respond promptly taking care of any questions or concerns, keep up the great work!”
“Credit Union One is a credit union that I have had an account for many years. I like that it is a local institution. I recently added a credit card to my account. It was a smooth and easy process.”
“Anna Stanko at the 1611 S. Rochester Road location was very informative and helpful when setting up new accounts with Genisys! Super friendly and reliable. Would recommend to anyone looking for banking help!”
“I've financed my last 4 vehicle's through InTouch Credit Union. On top of the great rates it's been the level of customer service Basi Patel has provided that keeps me a member. Basi is always polite, helpful and most of all adds zero pressure to the loaning process. I will continue to be a member of ITCU as long as Basi is there to work with. Thank you Basi, keep up the great work and please pass my praise along to Cindy and the rest of your amazing team!”
“Always have the answer to fit my needs from a financial standpoint. Most issues can be handled quickly with the tellers. Walk-ins are welcome, someone is available for you.”
“I am more than pleased with the outstanding customer service and amenities that financial institutions has to offer with Chief Financial Credit Union. Here my family are valued more as members than just an account holder with no value. Thank you so much to all the amazing staff from Pontiac to Dearborn. It was especially great to see you Terri after 13 years still striving in the community through financial efforts and gains. THANK YOU”
“Vibe is a nice Credit Union the Staffing is very nice and very polite all the ladies are very nice and beautiful I'm glad I am a member of vibe Credit Union keep up the good work I will be a long time member looking forward to doing more business with vibe thank you”
“I live in a different state and I was making a major purchase. Since I opened my account at Genisys, I wasn’t sure if I could use the large amount of funds. Everything was done over the phone, and Elizabeth was extremely professional and helpful. She was patient answering all my questions. She also gave me advice on opening other accounts to save money making interest. My experiences with Genisys have always been positive. Thank you.”
“Not only was my experience with getting a credit card easy and fast, the Vibe Credit Union staff was patient, kind and understanding with my circumstances and got me approved within minutes, so that I can build my credit. I would recommend Vibe Credit Union to everyone that is looking for a trusting relationship with their bank to get their financial goals accomplished.Great job guys!!!!!Kindest regards, Tegan.”
“Tanya Hoffman at the Crooks Branch is a national treasure. I've been working with her for close to 20 years and there is no one else out there who is more qualified to write auto loans. She ALWAYS has the best rate and can beat anyone else's rates. The folks at that branch are always so helpful and go out of their way to support their customers. Top notch organization front to back.”
“Every experience I have had inside both Waterford locations, the Highland Rd-M59 and Dixie Hwy locations have always provided the best quality service.The staff always make sure to great me promptly and all have a great attitude every single time I go into either one of these locations!”
“Ashley and the entire team at the Rochester location are the best!! I've had my business accounts through ACCU for years and received nothing short of phenomenal service from this branch”
“Amazing customer service. Truly above and beyond. I really appreciate the team here and how well they support and work with you on achieving your financial goals. Staff is great ?”
9AM - 5:30PM
2100 Executive Hills Blvd, Auburn Hills
Credit Unions
“Great experience. Staff was professional, friendly, and thorough. They answered all my questions and assisted me in accomplishing what I needed to do. Highly recommend Genisys”
“In reference to the Waterford branch - great experience! I am glad I walked in to inquire and open an account.With need of having a local brick and mortar banking location to go into, knew I was going to have some issues with a background of life struggles.However, I was treated with respect and a banking rep that was willing to work with me and make it so I could have an account open. Will take a little time to build up a banking history and open other accounts with the C. U., what a pleasure to be welcomed and allow me a chance. And to spend time with and for me to be able to be a memberA+ experience for me.”
9AM - 5:30PM
310 W Tienken Rd, Rochester Hills
Credit Unions
“Great overall service. Felicia was awesome. She engaged with us in conversation and was so upbeat and helpful and went over everything and answered all of my questions. I will definitely recommend this credit bank. Thank you Felicia and her staff.”
“I went there with a friend who has an account and the way that they used the personal touch to assist her with her banking needs, with another member who appeared to have a hard time managing her account and her mother's, convinced that this place is much more than a credit union. It's family.”
“They are the best people on the planet, Kelly and Michelle help me out so much, I couldn't function without their help, so thank you Michigan Legacy for all you do”
“This credit union exceeds expectations! It’s definitely a family feeling you get there . Compassionate and professional. I will always support this credit union.”
“Our local Oxford Genius Credit Union is a great place do get loans and do your banking.The staff are very pleasant and professional. They have good hours as well.I have banked and received multiple loans through them and am overall pleased.Their savings accounts and credit cards are nothing special but they have nice debit accounts and a great and easy to use App.Recommended.”
9AM - 5:30PM
3220 University Dr, Auburn Hills
Credit Unions
“I have been a member for nearly 30 years and I have never looked back once. MSUFCU has always taken the time to explain things to me in a logical and easy to understand way. I have never felt like a number, even after the changes from a live person initially on the phone to now getting Fran. Yes, ultimately I miss a live person answering the phone and having the personal experience after having it for so many years before, but Iquickly realized that after a simple selection or two you can still get to a live person with ease if Fran is unable to help me. I always appreciate the care that each employee takes with me ensuring that my interests and concerns are met and addressed every single phone call every single time. It's really appreciated that they take the time to make sure that I feel comfortable with my financial decisions and that any suggestions the offer me for products or services ACTUALLY make sense for me and my needs, not just a sales pitch. I will say that the majority of the time I do banking with MSUFCU it is done online but for any of the times that I have visited a branch, it has always been a great experience! The new building in Auburn Hills is fantastic and clean! The team is polite, eager to help and actually thank me for being there!!! It's like a fancy upscale hotel lobby! I also like not have the old school teller line! This new system feels very personal and more professional!”
10AM - 7PM
65 S Livernois Rd, Rochester Hills
Credit Unions
“I went to the pharmacy at this location for the first time last night to drop off a prescription and today to pick it up. I've gone shopping here 100 times and never had a bad experience. Well today the lady at the pharmacy was quick to help me, she showed me an app on my phone with coupons as well. And was patient while I got the app and created an account! Her name was Angela!”
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“Thank you Genisys!I needed a car loan and I needed it pretty fast... ! In less then a few hours I had a payoff amount, quote and e-docs to sign. Huge shout out to Kaitlin G! She was quick, responsive, professional andI live clear across the state in Ludington. I've had a Genisys account well before it was even called Genisys. I still use this account everyday! Got to love a Credit Union!Thanks Genisys Team!Jamie Adam”