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November 2023 by Kevin McCarty
The internet has been out since Tuesday, October 17, 2023 at 5pm. It’s Wednesday morning the 18th & since no internet. Nothing posted on Sunrise website given status of repair
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July 2023 by Debbie P
When the internet doesn’t work, it’s frustrating. Sterling, from Sunrise, came with an updated modem and spent as much time that was needed to investigate our service problem. From our outside connections to our inside devices, he found a bad cable connection behind an outlet. Once he fixed the issue and connected an updated modem, problem solved. Thank you so much.
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July 2023 by Avery Steen
Best internet in northern Michigan no other ISP provides the speeds as sunrise in northern Michigan.
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May 2023 by James Beebe
I have used Sunrise since they installed their cable along East Mullett Lake. I have recently up graded to their 1GB service on their upgraded fiber cable which more than meets our needs. Sterling came to our home and did more than expected adjusting our equipment being sure we are getting the full benefit of the 1GB service. I would fully recommend Sunrise.
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May 2023 by Janet Vergiels
We had an internet problem at our cabin. Sunrise sent Sterling out the next day. He was very friendly and knowledgable. He checked all components and promptly fixed our problem!! Thank you for your great customer service!!
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April 2023 by David Wilson
Very fast speeds have had 0 issues. Sterling and John were both awesome. They came out set everything up super fast. They Were in and out and and we’re happy to answer all my questions.
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April 2023 by Sterling LaPratt
Hybrid Fiber Cable is the most efficient method to connect Rural America. Sunrise delivers high speed service, and prioritizes customer satisfaction. The best internet service provider available. In many areas, the only provider capable of 500mbps and beyond.
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December 2022 by AJ Pesonen
Over $180 a month for less than 60mbps download, much more down time than you would ever want especially given the price, would only recommend if you're rich and want bad internet
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December 2022 by Kelly Welsh
If I could give you no stars and leave a comment i would 2.5 is to good for you guys worst net ever I think dial up is better. I could put a hamster with 2 legs on wheel have run to give me net and I think it would still be better
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December 2021 by Matt Saylor
If I could give a lower score I would the service is garbage and overpriced for slower speed then they tell you that your getting. Absolutely shameful
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December 2021 by Zombie Joe
Great Service
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December 2021 by Follow Up
I live right here in Onaway, yet its still terrible. First, terrible speeds, i average about 1 mbps if even on the 500gb plan. About every other day the connection will be terrible, and you never go a week without it going down completely at least 3 times, with terrible maintenance response time. The customer service is terrible aswell. When the internet goes out, so does the cell booster so in order to call to tell someone that our internet has been out for two days, we have to go walk down the road half a mile to get cell service, and that doesnt make it easy to deal with rude customer service. Not to mention the terrible speeds with one thing running, if you have the nerve to try to watch a video on your phone while gaming, the video and game are both practically un-operable. Im a twitch streamer and need to be able to trust my internet to not go out every other day and fluctuate in quality every twenty seconds. Please step up your game sunrise...
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December 2020 by H F
Sunrise Communications doesn't have alot of channels. Internet slow. Both tv and internet go of same time and cuts of channels. When calling them they don't fix it.
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December 2020 by Susan Madden
Sunrises videographer David LaClaire has done several reports on events and businesses in Onaway which I gave been involved in. He does a fantastic job and has a heart of gold.
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December 2020 by Ashton Friske1
not he best internet, we had to get a 280$ gaming router just for good internet
