Auto Parts in Okemos, MI

“Sam went above and beyond to help get this deal done for us! Coordinating with limited time schedules on our end, connecting financing needs and helping us decide what was the best in the long run, while maintaining an exceptional level of professionalism and genuine kindness and caring throughout the process. Sam makes even more complicated processes seamless and pleasant. Offers on trades and purchase price were fair, negating a need to “haggle” which I loathe. Truly, there isn’t another salesperson I would recommend to anyone I know, or even in passing to someone looking for a vehicle. Serra is incredibly lucky to have Sam connecting with their customers and building lasting rapport.

Ryan who finalized financing was a happy, engaging and delightful human, which seems rare in the finance end of car sales! He was clear and helpful for all of our follow up questions on details.

I am incredibly pleased with all my interactions with Serra! Having had my BMW serviced here before this purchase I can say even their parts and service department has been great. I’m happy to now have both BMW’s and more centrally use them for all of my BMW needs.

Update 2025 - I hit a deer and totaled my vehicle that I loved! I knew the only place I really trust is Serra, so I ran back to Sam and he connected me with Jacob Sampson, and they nailed it again!!! Jacob was not only the most pleasant person to work with, he was really helpful and intuitive while helping me find just the right vehicle. I have been a BMW gal for a while now, and when the larger BMW lacked the feel I was looking for, Jacob had a list ready of vehicles he thought would meet my needs. His selections weren’t just any vehicle they had, he listened to what I wanted and needed and Nailed it! He is incredibly responsive, knowledgeable, and great at this job!”

“Abel was a great salesman and made me feel like I wasn’t a burden whatsoever I appreciate all his help at Morrie’s okemos ford. I highly recommend him as your personal salesman. Ford should be giving him a promotion for sure!”

“Pat and Mike are so awesome. This is the second time I have gotten a new vehicle from them, and whether they like it or not, they’re stuck with me. I got a new 2025 Nissan Kicks and that thing is sharp. Runs like a dream, and I fully know all the bells and whistles because Pat and Mike are just that great. I really appreciate the reliability and quality of a Nissan, so that on top of an awesome staff at the Graff Nissan?! Can’t beat that.”

“I got a flat tire and luckily we had got our tires with a warranty last November. Walmart honored the warranty no problem and just prorated us for the mileage. I am so glad I got my tires from Walmart. While I was there I got the premium synthetic oil change from r less than $60.00. What a deal. Thanks for the excellent service Darienne and team. Thanks for the customer care.”