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“Put in order for lenses with Collin, Really happy with him very knowledgeable very patient, He’s got me as a customer for glasses now we’re locked in thanks Collin please stay working lol”
“I stopped into MIT on a whim to see if they had any estate jewelry. Emma assisted me and she was extremely kind and knowledgeable about their vintage and antique collection. She helped me find a gorgeous pendant from the 1940s that I fell in love with immediately! Needless to say, I added the pendant to my collection! Thank you!”
“From the moment we walked in until we left we felt like guests at a friend's home. Everyone was super welcoming, the environment is beautiful and well laid out. We went in looking for a specific watch designer for my fiance and Armen took his time to get to know our style, showing us several designers. Their watch selection is impressive, showcasing brands not found in other jewelry stores. We left with 4 beautiful timepieces and will definitely buy more pieces in the future. I can't recommend this place enough.”
“Excellent customer service. Thank you Rita for all of your help! I can’t wait to pick up my piece of jewelry in a few days! I will definitely be doing more of my jewelry shopping here!”
9AM - 6PM
23077 Greenfield Rd # 375, Southfield
Watches
“I have an expensive Shinola watch and wasn’t sure where to take it, I emailed this place during the holidays and got a quick response!! I went in for a new battery and the gentleman that helped me was very nice and I only waited a few minutes. He cleaned the watch face and set the time for me. I will definitely be going back to here for anything my watch need!!”
“A huge thank you to Amanda and the whole Tapper’s team. Nothing but professionalism and kindness as soon as I walked through the door. They make purchasing jewelry of any price range a welcoming and easy experience. Keep up the good work!”
“Professional, courteous, and most importantly, fair. I sold silver coins for 90% silver value. Went to several other places only to have people trying to low-ball and giving better quotes over the phone then lower in person. 100% would recommend”
“Andrea and Kathleen were absolutely amazing, knowledgeable and their excitement only made ours that much more special. Very helpful and willing to go the extra mile for the right stone.”
“Came in with only an idea of what I was looking for and how much I wanted to spend and they made it into a reality. Customer service was amazing and they had a great selection to choose from. I’ll definitely come back again”
“Detail Oriented and Trustworthy! Wouldn't settle for anything less than the best advisory when buying, repairing, or designing a meaningful gift for a loved one. Appreciate you both!!”
“David is a long time friend of my fiancé and was the perfect jeweler to work with for an engagement ring. We could not be happier with the end result! I’d highly recommend working their family business to anyone shopping for a ring or other jewelry. Thanks again David!”
“Birmingham Jewelry made a custom ring for me based on a design my wife liked and wanted to have. The original was made out of silver and other stones and we wanted to have it done in gold and diamonds. The final product was excellent! The project was to last six weeks and they did it on time and even included a welcome upgrade. If I had to say something I didn't like, and this is my own thing but I like a little more communication on what's happening when I'm spending a significant amount of money. It would have been nice to see the process of how the final product came to be or get status updates along the way but that's nothing something they offer and so it isn't something I hold against them. All in all, very satisfied and we have found our new local jewelers to help with our needs. Thank you for creating our masterpiece and I'll see you soon since we've got to get that necklace repaired ?”
“All staff are very welcoming and approachable. Brett in particular is fantastic to work with. She is extremely knowledgeable, patient, appreciates different styles and tastes, and has great creative ideas for reworking older jewelry into wearable, reimagined designs.”
“Dropped of a bracelet for repair today and received excellent service from the polite and kind phone conversation I had with the staff through the estimate given. Looking forward to picking up my repaired bracelet. What a nice team! Also the pieces in their cases are gorgeous!”
“I've been a long-time Fossil watch owner. The products are a good value for the money. But I was even more impressed by the expert knowledge & service provided by Kelly & Julie at the Somerset Collection store. Outstanding!”
10AM - 6PM
23077 Greenfield Road # 339, Southfield
Watches
“Fantastic experience at Big Rock Jewelry where I recently purchased an amazing engagement ring for my now fiancé! Chris is brilliant and really helped me decide on the perfect stone and custom design. The quality of their work and the service provided really was first class. We will be back to purchase our wedding bands in 2024!”
“Eddie is the man, he cared a lot about the process. He was communicative, he researched and found exactly what I was looking for, had it shipped within a couple days, then made the ring in record time, flawlessly. Can’t be happy enough I chose the Goldsmith Gallery for this. True professionals, and a great honest business.”
10AM - 6PM
23077 Greenfield Rd #358, Southfield
Watches
“The owner was super sweet and cares more about changing people lifes forever then price he tries to make the prices within your range that you can spend so your not breaking the bank. Super pretty rings and jewelry. This was the second shop we went to out of 6 we visited drove over 2 hours after the 6 hours we already drove to come back to giorgio conti when the other shops weren't as great as this one. Thank you for the 2 beautiful rings that me and my wonderful partner got will definitely swing by someday to take a picture with you with our rings lol.”
11AM - 8PM
18900 Michigan Ave, Dearborn
Watches
“I’ve been going to John H. For over 10 years and always treated my family and great every time great jeweler even better personality… if u need jewelry go see him tell Mike sent you… highly recommend him”
10:30AM - 5:30PM
30555 Southfield Rd Suite 100, Southfield
Watches
“I am so amazed by Reaver. My husband and I have been using them since we got married and are always impressed by their level of customer service, quality, expertise, and attentioned to detail. When my husband and I were searching for rings, we literally went to several different places before landing at Reavers. We felt that other jewelers were dishonest, just wanted our money, and didn't offer anything that would be of a high quality. The first time we met with Steve, we experienced a level of service that was far beyond what we were expecting. First of, Reavers has been and is a family owned business. They have been in business for over 50 years, which is amazing. They have a large selection of men and women's rings and other jewelry pieces of fine jewelry. If you don't see what you are looking for, no worries, Reaver can design any ring. That is what we did for my husband. For my we did sonething more simple. We were extremely grateful for the fair price that Steve quoted us. Since we have been married our rings are in great shape. We have gone a few times to get their resized and still our rings are perfect. Anytime you visit, they clean your rings for free. They also do engraving.”
“Hina was so sweet! Helped me out with my husbands and I wedding rings… even polished my engagement band just because “there should be a more shine to it” and polished it… super nice customer service thanks to her! Will always come back to Zales for Hina’s (i hope thats her name and not Hana)
But yes, amazing customer service above and beyond.”
“I was doing some window shopping and went inside the customer service, which is quite remarkable. They helped me, and we're very patient explaining to you the items that they had. Although I did not buy anything from there at this time, I would definitely come back again.”
“Had a fantastic experience at this store with Mario. He was attentive, knowledgeable and super patient with me as my Libra/indecisive self tried on many of rings. As soon as I felt defeated by not finding the perfect ring based on my prior research, I simply asked—- “is there anything I’m missing or not thinking of?”, Mario showed me one more ring based on the vibe check he got from me. IT WAS PERFECT. I love the ring so much. He even helped me game plan sizing in case it didn’t work out. A special thank you to Mario! (I hope his manager reads this.)”
10AM - 8PM
2800 W Big Beaver Rd, Troy
Watches
“5 star service at the Somerset Location . The kind ladies there will go over and beyond to make sure you’re satisfied with the jewelry you are buying . Thank you for being excellent representatives of Swarovski !”
“Nice man helped steer me in the right direction. Kind, helped narrow my selection and gave me advice, much appreciated. Coming from the amateur of amateurs, they will help you out!”
“If you need a jeweler you can trust, look no further. My sister turned me onto Anthony, owner of DiMaggios because of the gorgeous ring he created for her that was a piece of art! He fixed my engagement ring and remade a cocktail ring for me, they actually looked better than when they were band new. Anthony is a jeweler that you can trust that does absolutely breath taking work. Most of all his prices can't be beat by anyone , especially in Birmingham. Go see him, I promise you won't be disappointed.”
“Just swung in here as it's local to get a watch battery replaced. It was replaced on the spot in 10 mins for a reasonable price and I was on my way. Cool little shop too!”
“This establishment showed me a courtesy and sent out my watch twice for surface repair although the establishment does not repair watches. Considering I Waac not satisfied, the manager came out and spoke with me - very pleasant. She also offered me a great discount towards another watch that’s an updated version- very satisfied!”
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“we just discovered this wonderful watch repair--today, saturday, there were 4 people repairing watches--it's on the west side but right off 696 so it's not far from the east side--igor, the owner, is such a nice man--they really do quality work....”