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August 2024 by pj edwards
if i could give it less then 1 star i would.
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August 2024 by R Wright
I visited this location last month just to do a forwarding address. Initially, when I walked in the clerks were not welcoming. One of them was being rude to a customer who was already seeking assistance. I proceeded to ask for a form and completed it. I realized I had an error and tried calling to ask for assistance. I called 3 times and they put me on hold and hung up every time I was switched over to ask for help. I called the 4th time and Ms Jenkins advised her coworker would correct. However, they did not do it at all. I waited patiently for the 7-10 business days in order for me to find out nothing was ever entered. They could have just advised from the start. They were very unprofessional. I would not recommend this location at all. Meanwhile, I do not have any of my mail. I had to redo the process. Customer Service is always important. These ladies were not doing their job efficiently and failed to assist with any little information. USPS needs to know who they have on the front of their organization.
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June 2024 by June
In March I came into the post office to get a mail hold.. because I was homeless at the time.. so then I decided to get a PO Box never was instructed to do a change of address by the lady Clerk.. so I’m checking my emails and mail is coming , but not to my PO Box! So I would frequently ask the Lady clerk and she would have an attitude about me asking about my mail.. this particular day she had me speak to the PO Box person and we got everything done I needed to change the address! Present Day my mail still isn’t coming! I have missed benefit documents and checks.. Oak Park post office needs a new staff , these people been in these jobs for so long don’t care about the customers. Or our request. Very disappointed
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May 2024 by Synthia Hubbard
I have had a good experience here. Helpful staff that helped me find exactly what I needed. I plan to visit again soon and will update on the situation.
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January 2024 by jackie herndon
Very poor customer service. I was told by the clerk that I had to wait for someone else to finish using an ink pen before I was able to use one because, Ms. Myknob (the manager, older lady, dark complexion with twist) said that she was tired of giving the customers pens ?️ because they take them and the post office goes through a pack of pens a day. So I had to wait for someone else to finish filling their paperwork out before I was able to use a pen. I didn’t mention that I was there before the person who was using the pen. Oh, and the clerk had three pens sitting in front of her on her desk but refused to let me see one. You would think that the ink pens were purchased by the staff!
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December 2023 by The TCE Brand
I wish I could give this post office a zero. The customer service here is so disrespectful and disgusting it’s unbelievable how rude and unprofessional the workers that are employed here are. I went into this post office this morning to purchase stamps 1st I wasn’t greeted which is ok people are just rude today but the smart answers and the way my change was tossed at me was very unprofessional. I will never visit this location again.
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September 2023 by Simcha-Yitzchak Lerner
The lines are often long and slow.
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September 2023 by Jeffrey Jones
Great customer service ?
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September 2023 by Chris Tartamella
Blocking the pump to eat a bag of chips pathetic
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September 2023 by Pretty Mob Gang
This place should be shut down!!!!! Worst post office ever!!!
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May 2023 by Jacob Gysel
if you like showing up more than an hour before close, wait 20 minutes to be helped, then have the supervisor tell you there's no clerks & she's not authorized to mail packages, this is the place for you! avoid at all costs.
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May 2023 by Stra_Berie CoveredUnicorn
So we just going to ignore ALLLLLLLL THESE PEOPLE INCLUDING ME WHO HAVE HAD MAIL STOLEN FROM THIS FACILITY. SMH SO WHY IS IT A CRIME TO COME AT THEM, BUT THEY ARE STEALING OUR MAIL. IVE HAD 3 CHECKS STOLEN FROM HERE, THIS IS WHY I GOT THE PO BOX SO MY MAIL WOULDN'T BE STOLEN.
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April 2023 by Tonya Jones
I ordered a package on Amazon that was delivered by USPS the new driver dropped my package off at a different home on different street but same address. That person isn't answering her door as I tried I to recover the package. The post office took two days to respond to my inquire about my package if they perhaps could recover it. then asked for time to investigate it which is acceptable. Mrs. Barbara said she would call me on the following Monday but she didn't so I called her tuesday. She wasn't in I was told call back in a hour. So I did and they said she's gone for the day. No one else can assist me and that's the start of poor service. I'm hoping to reach this Mrs Barbara tomorrow and find out what the investigation results were. Who is reimbursing me on my item it definitely should be USPS not Amazon or the seller. This is an update. The investigation did nothing but proof package left at wrong house. . The post office didn't reimburse me. Thankfully the company resent the item at no additional cost.
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March 2023 by Domii Stevenson
I ordered a P.O. Box online & attempted to pick it up first thing in the morning, when they opened ( 10am) & 20 min after standing in line a guy comes out & says that no one showed up for work & he couldn't help us, he redirected the other customers to other locations. This is SO unprofessional & I want my funds back and don't feel comfortable having a P.O Box at a Location who doesn't even have enough workers to show up to their shift! Do better Post Office!!!
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December 2022 by Jan L
I’ve encountered the rudest most unprofessional staff of any establishment I’ve ever been to while visiting this USPS location. This lady complained to me that she just returned from leave and didn’t get trained. She was taking a personal call while “helping” me, I use that helping word very loosely. While on her personal call she was using curse words while talking to the person on the other end. She entered the information I gave her incorrectly then rolled her eyes when I corrected her.
