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July 2024 by Ari Jean
Terrible customer service, zero empathy or will to help clients to solve their issue
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July 2024 by Michael Skeleton
Quick service, excellent staff. Thank you!
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June 2024 by Alysia Bulluck
They never have anything and it’s very rare to see someone working. Each time I visit this location, no matter the time of day, there are very limited products shelved and employees on the floor. Even when I finally saw one, the failed to greet me. I don’t understand working in customer service roles and failing to offer what you are there for, aside from product.
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April 2024 by Wesam Alhalemi
Bad service
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April 2024 by Otis C. Evans II
Great service, but not stocked for TN-660.
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April 2024 by N A
Marlon is a liar and the worst customer service employee that I have ever came across.
I came to do self printing and soon as I walked up to the printer he was spurting out commands and repeating himself like I didn’t hear him the first time. He lied and said the printer was rebooting even though the screen was black and no offered no apology for that leading me to believe he knew the printer was not rebooting in the first place.
Then as I’m in the middle of the transaction he comes back towards me like he was annoyed that the printer was not working quick enough and he just shut the machine down and said I have to use the occupied printer.
He then lied once again saying I wasn’t charged but I can see the Office Depot printer transaction on my account.
Horrible unnecessary experience.
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March 2024 by Jakie Lo
Very horrible customer service. I’m unsure if he was truthful but Marlon was so rude to me. I was having a stressful day and he made it worse. I didn’t even do what I needed because I was not in the best space. I came to print important documents. I don’t appreciate the way I was treated and won’t ever return.
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March 2024 by Andrea Hampton
Terrible
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March 2024 by Darcia Cheeks
As a senior who knows little about computers and printing; appreciated Malcolm's patience, knowledge and assistance.
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February 2024 by Ankit Bhat
Very slow service. So slow that I have to wait for half an hour to get attended to for getting my papers laminated. The employees do not care about the customers
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February 2024 by Mo Betta
Visited the store on 2/12/24 after searching for a specific protractor that was needed to help my daughter better understand her geometry homework.Although the store ultimately didn’t have it, two gents named Ryan and Malcolm (thank you both) searched their inventory and other parts of the store with the idea that it may have been accidentally moved.Extremely professional, they called another store, and asked that they hold one at the register for me.I arrived at that location and was able to obtain it and explain my daughter’s homework to her without and issues.
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January 2024 by Altodre Huff
This location has the most helpful workers that I have come across during the past two years. Keep up the good work.
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January 2024 by Dr. Traci Blalock Phillips
Kristie at the Oak Park, MI store was an amazing associate. She was kind, courteous, patient and supportive.
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January 2024 by tony davis
Bobbie at OakPark store gave me great service!
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January 2024 by Sonya & Anthony Coleman
I needed speciality invites today and I went to buy the paper. I inquired about printing at the store and Bobbie was AWESOME!! She walked me thru the process of downloading the template, setting up my document and assisting me with the printing! She was ABSOLUTELY PHENOMENAL!!!Also, Alex was very helpful with assisting me with finding the paper I saw online!Overall, great service from these employees!!
