Kroger, a popular grocery store, has received mixed reviews from its customers in the Southfield, Michigan area. While some customers appreciate the store's reasonable prices, wide selection, and friendly staff, others have had less than pleasant experiences. One customer expressed disappointment with the condition of the restroom, while another noted the difficulty in finding certain items. Additionally, a customer had a negative interaction with a rude employee in the bakery department, emphasizing the importance of professionalism, even when customers may be going through personal challenges. On a positive note, many customers find the store to be clean and well-stocked, with one shopper particularly appreciating the presence of a security guard, which made them feel safe during their evening visit. The self-checkout machines, however, have been described as "raggedy" and causing technical difficulties for some customers. Overall, Kroger seems to provide a mixed shopping experience, with both positive and negative aspects, depending on the individual customer's needs and interactions.
This Kroger used to be my favorite. Friendly employees, reliable pick up. Now, my pick up orders are constantly canceled or pushed back, employees are rude. I try to avoid going into store to avoid exposure to germs as I can’t get sick and delivery fees are ridiculous. I hope the store returns to its original glory soon... read full comment
January 2026
Use digital coupons and really save! Pay attention to the digital bulk buys and you'll find yourself stocked up with big savings. Do the math, make it make sense, and plain ahead! Your wallet will be blessed
December 2025
Every time I stop to shop at this location there are never any Shopping carts inside of the store. I have to turn around & go back outside to retrieve a cart. ☹️
