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July 2024 by Maurice Jones
Oak park mi c.v.s is horrible unfriendly especially in the pharmacy
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July 2024 by Mark Mapp
Very professional and friendly staff. If you need any help the staff at CVS on 9 mile and Coolidge are there to help in anyway they can.
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July 2024 by Victoria Bonita
They now have this horrible voice mail system because they don’t actually want to talk to customers…as if there voice prompt didn’t make that any more obvious…,lol. I am going to transfer my prescriptions because I like to have my questions answered by a human.
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May 2024 by Tiffany Gunning
Pharmacist claimed she couldn't hear me on the phone and wasn't even trying to be helpful- just kept telling me my phone was breaking up and then told me to go through the drive through even though she couldn't locate my prescription which they were out of for my sick toddler. I like supporting Oak Park businesses but we will switch to the Berkley one because they at least try and help.
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April 2024 by RICH RHOADES
Cashiers don’t know how to properly do their job. And lack good customer service.
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April 2024 by CC carmic (BLONDEDALEC)
I was in the neighborhood had to use the restroom. I never heard of so many out of order restrooms Grace thrift store CVS in business in all my life. No public restrooms ? crazy these stores business business want the dollar but want open restrooms to customers. I can't n want shop in stores were I can't use the restroom just crazy ?
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March 2024 by Nichelle Higgins
So here’s the thing, I’ve been going to this particular cvs because I’ve stayed in the neighborhood off and on for about 12 years now. I’m here to answer some things.
Yes, they are still 24 hours BUT due to staff shortage and some employees calling off they do have to close at a certain time. It’s business.
There are a few bad seeds employee wise BUT there is young woman by the name of Ashley who not only greets you with a smile and willing to help you BUT there is a young man by the name of Alonzo, who will not only help you but will make sure you are taken care of. It’s also 3 others who do a good job.
That being said, if you’re in the oak park area….this cvs is good for you.
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February 2024 by Sam Robinson
This place advertises being open 24 hours. It's also had a sign posted outside its front door for weeks saying "for tonight only we will be closing early due to staffing issues." So a day to this place is weeks to months long and staffing is so bad that a 24 hr place closes early every day.Obviously don't go here.
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January 2024 by Jarrin Chandler
Please take this down they close at 9pm smh
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January 2024 by Shawn Lacy
Ok store
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January 2024 by Alexis Robinson
WORST pharmacy around!!!This was my 2nd TERRIBLE experience and I won't be back for a 3rd! I filled my script mid December, when I went to pick it up before Christmas they said it wasn't "filled" and that it needed to be ordered and wouldn't be ready until after Christmas. I go today and they said it was put back and filled for another customer because I didn't come within 14 days when it hasn't even been 10 yet and that it has to be ordered AGAIN to be filled. And everyone is blaming each other saying "oh, i dont know why no one filled it" or "i dont know why you didnt get a notification". Even the pharmacy manager AL, just couldn't give me a reasonable excuse as to why my meds weren't ready and that I SHOULDVE gotten a notification about picking it up and he doesn't know what else to tell me except they have to reorder the meds. This place is a JOKE!
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January 2024 by Amber M
It’s a rude old white lady cashier with blonde hair who is prejudice! I came early to pick up some formula for my infant and a particular skincare face wash. She didn’t even give me the chance to ring up my own order! People like her shouldn’t be in customer service. Definitely is a KAREN.
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December 2023 by Robert Johnson
The female cashier is terrible, nasty attitude I went at 6:00pm 12/9/23 she looked me up and down I was in my jogging suit I wanted some clippers which was locked up , understandable she took 20 min to bring it upfront, the male cashier had to call her then she trying to argue with me ,she shouldn't be in customer service, she will meet someone with a worst attitude then hers. If u don't know how to treat people don't take a job that requires you to do so.
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December 2023 by Myra's World
Do not drop yall camera’s off here. They lost mine and I was never compensated for it and take forever to answer the phone.
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November 2023 by Brittany Hall
Has a big, bright, lit up sign that says 24hr. Right on the door there's a small, not lit, definitely can't see till you get right in front of it sign that says they open at 7am........turn off 24hr sign maybe ?
