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November 2023 by Mike Brady
Awesome Store. Very Friendly Staff. Love This Place. I Highly Recommend.
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October 2023 by Ashley Mortiere
I've been here twice with my son in the last month and both times their employees were super helpful and just overall pleasant. Thank you!!
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September 2023 by Rachaell J
Gina customer service is amazing!! ? please give her a raise.? Very nice and helpful. We need more people like her. ?
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April 2023 by Alijah Walters
Amazing service! Gwen helped me find the perfect hoodie and ordered it online free shipping and everything! 10/10 service
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March 2023 by Pamela Meng
The employees are always very nice and helpful and chat with my son while we are shopping. He enjoys all their merchandise but the prices keep us as only occasional shoppers. It is a fun place for special occasions!
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January 2023 by Joni Jones
My daughter and her friend we're shopping today at the Novi / Twelve Oaks, MI store and we're totally humiliated --- they we're accused of shop-lifting and the employee searched both of their tiny bags. They had no heavy clothing on nor big bags. They had looked at a hat and we're asked "where the hat was" -- upon that they we're shocked and replied they had put it back with the hats and proceeded to show the employee as they were challenging them and creating a scene. The employee stared at them uncomfortably and was profiling these girls. Not handled at all appropriately. The young ladies never left the store. No sensors that went off. No clowning around or anything to have provoked these are upper collegiate students who were there to purchase merchandise. Just lost long-term customers.
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January 2023 by ella jones
Usually love this store but today while shopping at the twelve oaks location was accused of shoplifting and had me and my friends bag who I was with searched. Totally ruined our whole day, worker was staring at us and made us feel uncomfortable for the whole time we were shopping there.
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December 2022 by David Kirshman
Cool place to still buy skate stuff at. Employees are super cool and very informative on the products they sell. I will definitely be back.
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November 2022 by daveyk
Cool place to still buy skate stuff at. Employees are super cool and very informative on the products they sell. I will definitely be back.
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October 2022 by Jen Webb
Staff is super friendly. Store footprint is too small for all the merchandise offered. You might get more shoppers if your space was larger like the Okemos Mall. It seems this Zumiez has more variety than the Okemos Mall, though.
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February 2022 by Dan Barrow
These guys keep having people come to our shop and there letting us know we are better. If you want a Real set-up not from a bunch of amateur posers come see us at CONCRETE ROOTS IN BRIGHTON. We pride ourselves on our 5 ????? ratings !! ?
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January 2022 by Jennifer Chalom
Love this store. The service completely depends on who is worth that day. I have gone in before and been completely ignored and not had any help, but other times I am immediately treated and helped as much as I need with lots of check-ins and opinions from the workers. This is a small store and it can get pretty loud and crowded at times. Great place to get skateboards or bring in your skateboard to get new grip tape or fix wheels ect.
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December 2021 by Richard Elliston
Superior customer service today in the middle of holiday shopping. Every employee was overly friendly, and the store was well stocked due to the hustling staff.
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December 2021 by Cody Wienke
Staff is very nice and fun to talk to while doing your shopping. There are someone's boxes sitting out of stuff they haven't put on shelves yet that can crowd the store but overall they have a good selection and if you're looking for a specific style the staff is usually able to point you in the right direction
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December 2021 by Eric Prater
Great for teens. A little pricey, but if your kid is trendy this is the place.
