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March 2024 by Myall2God
I’ve had the absolute worst experience with this location’s pharmacy. I’m not sure what’s up with Walgreens pharmacy technician however I’ve encountered horrible customer service from them. To say the very least if you can go to another location, you should!
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February 2024 by abiola ajayi
This is the worse pharmacy ever, they put you hold on before you can say what it is you want and hang up on you before completing your statement. The pharmacist and technicians are so rude it is unbelievable. SMH, no professionalism and no courtesy whatsoever. If this was in the city, they'll says it's cos it's in the city but this Walgreen is worse than any other I've been to in Michigan
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February 2024 by Linda williams
I had my chicken pox and mmr vaccine second dose today.the pharmacist hawra is excellent..I hardly had any pain when she injected my vaccine and I heard that these chicken pox and MMR vaccine ll hurt like a hell n it was true when I had my first dose with another pharmacist in west Bloomfield.thank u hawra
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January 2024 by dave h
This chain is nothing special, and this pharmacy specifically is just awful. The WHOLE pharmacy goes on lunch and stops serving customers. Zero customer service, do not waste your time and money. Go 5 minutes to Novi Pharmacy
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January 2024 by Lenox Lane
I stopped by today to pick up a few items. And came across some of the greatest individuals. From the person at the register, to the person stocking the goods, to the person doing the mark downs! Everyone had beyond exceptional, excellent customer service. Answering any questions, showing where to find items. Small conversation. Just an overall great job experience. Please do not let days go by without recognizing such amazing people at this location!!!
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January 2024 by Denis Salas
In this establishment you can find a little bit of everything, the prices are affordable and there are almost always offers.
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January 2024 by B B
This company is the personification of ineffectiveness and will never receive a penny of my business again. Website says you can transfer new RX. Given the option to do so as a guest. Completed current pharmacy, Rx info, Walgreens store location and health card info, and personal info. Received an e-mail confirming when Rx would be completed.Called selected location after confirmed Rx availability. They had zero clue or record of the transaction. Completed a profile over the phone, provided Rx info AGAIN, and then was asked for Rx BIN (something not requested in original order). Order could not be completed without it, though it only required a simple phone call from them to BCBS. The whole time the woman was talking to me, she was having side conversations with others about unrelated matters.Called customer service, was transferred to Walgreens Rx commerce, then back to customer service. At no point did any of them acknowledge the disconnect or offer to resolve by obtaining Rx BIN as a provider can do. This disorganized, inaccurate, way of conducting business and lack of customer orientation is why Walgreens is a convenience store at best. Do not trust if you are in urgent need of prescription fulfillment.
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December 2023 by Sam Kumar
Waste of time. Went in for a shot and was told medicare coverage was not valid. Checked with medicare and coverage was current. Won't be going here again.
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December 2023 by Yogita Krishnamurthy
Very poor customer service. Pharmacy customer service don't have patience to listen to questions, understand and answer
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November 2023 by Alana S
Very dirty. Restrooms look like their never cleaned!
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November 2023 by B. Weezy
Stopped into this location just before noon on Oct 30 2023.The pharmacy dept at this location works so efficient and friendly all the while processing an overwhelming number of customers. Customers were lined up inside and in the drive thru and the employees worked together as a well oiled machine.This location offered the online scheduling for Mederna and the flu vaccine and I picked up an Rx that I was able to call in just a couple hours earlier.
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November 2023 by Mohamed
I was there a week ago to transfer a prescription and I witnessed the pharmacist yelling and brow beating a customer on the phone.The lady that took my transfer request was rude & condescending. She told me I should hear from them in two days. It has been a week and nothing back. When I called, they kept me on hold for 20 minutes & never answered.
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November 2023 by Alana Schemers
Bathrooms are absolutely disgusting! Out of paper towel toilet paper and overall just unsanitary.
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October 2023 by Tim Okelly
Do not call because they never pick up and their automated system sucks. I sat on hold for 48 minutes. I’ll never do that again.
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October 2023 by V Krishnan
Don't bother going here for a prescription; they've become too transactional and have no idea why people come here for prescriptions in the first place. You'll get much better service and, most importantly, empathy for your situation at the CVS down the street.
