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December 2023 by Evan Scala
Kick you when your low,,, beautiful logic tack on countless fees to an account that is already negative. I have used vibe as my primary bank for some time now. Overall they were good,,, until they were not. I experience hardship this year and got behind on bills. Once my account was negative they were charging me 30$ for a overdraft fee for every bill that I had set up on autopay. They don't even cover my bill so I get charged 30$ from the utilities for bounced payment. When I called vibe to explain my situation and I cannot afford these constant 30$fees that exceeded 2,000. They told me the only way they are willing to stop my autopay payments was if I paid ANOTHER 30$ for each autopay bill to be removed. I made it clear when opening my account I opt out of overdraft protection.
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November 2023 by Abby Taiwo
I’m a member of Vibe Credit Union. I went in to apply for a small loan. I explained everything that, I will be paying the loan back within 3 to 4 weeks. And when I needed help, I was highly disappointed when I went to Vibe Credit Union for help. My non-union Bank went above and beyond to accommodate me in helping me get a loan. And I will never forget that.
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November 2023 by stacey jimenez
David Augustyniak has always been very helpful and VERY knowledgeable. He is also very nice and personable to work with. If you have any questions he is there to help.
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November 2023 by Sherwood Harris
With my back injury I just love the tall chairs that you had to make me comfortable and your stuff was so nice and Ms Dee she is my star anytime I need service I'm calling her first she knows her business and she's a beautiful person
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August 2023 by Ka Rev
I would give it zero stars if I could. Don't count on their 3rd party fraud department to help if your credit card number gets stolen. 3 phone calls later and all the charges went through even though I was assured my account was safe. Good thing they don't open until 10 on Wednesdays (for employee training I'm told) so that you can actually talk to someone to try and get your drained bank account back. Banking hours start at 9 and so should your locations.
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July 2023 by Craig D.
I joined Vibe appx 3 years ago and have found their customers service to be fantastic! Would highly recommend Vibe Credit Union!
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June 2023 by Trina Rutledge
Vibe Credit Union simply is the best credit union. It's comprised of very nice professionals who geniuely care about its members and their financial needs & goals. I highly recommend banking with Vibe if you are currently not a member. Join! Ask for Ms. Samantha B. She's the best!!!!!!
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June 2023 by Matt Grace
I have purchased 2 cars with Vibe Credit Union and they have excellent service along with the best rates! I advise everyone to run, not walk, to Vibe if you need a loan.
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May 2023 by Max Meyers
Tracy is the best! She helped me with getting my very first car loan, she was efficient and answered all of my questions. Thank you!
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May 2023 by ADRIANN WARD
I want to highlight my loan officer Swarnaja, as she’s been one of the best parts of my membership with Vibe. She’s so helpful and thorough when assisting me with my needs. As a result of this, I cannot wait to continue my relationship with Vibe.
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March 2023 by Judy Nielsen
I have a valid poa for my friend in Florida who cannot travel and your branch in Livonia refuses to let me get some of her money. They prefer to have her die and wait for probate shame on them judy
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March 2023 by Kevin Hayes
I would give more stars if I could. Kyle Topham was awesome to work with. He was very diligent about always updating me, and the whole process was super easy. The dealer I was buying from was really pushing me to let them have a crack at the financing, even offering me a lower price on the car if I would let them pull my credit and try to keep the financing there. I said "No, I am VERY HAPPY with Vibe CU".( I work in advertising, exclusively with auto dealers, and have bought A LOT of cars in my life. My clients are very honest with me about the rates they are seeing, and so I knew my rate was already unbeatable) But the dealer kept pushing me to finance with them, and when they finally accepted that was not going to happen, they tried to sell me extended warranties. I laughed at the prices, because Vibe also offers the extended warranties, tire warranties, gap coverage, etc at MUCH BETTER PRICES. Finally on the day I was coming for the check, Kyle calls and says, we have a new promo, your rate just dropped another percent. Thanks KYLE! You were a pleasure to work with.
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March 2023 by Steve Pardue
Never should have left comerica this is a horrible bank that bends over backwards to try to nickel and dime every fee they can out of you they are definitely not out to help there customers.
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March 2023 by Pamela Hill
Vibe credit union the best.Thank for the outstanding service and willingness to help in time of my home crisis. Thank you
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February 2023 by Jason Barrera
I've been a Vibe member for numerous years. Great institution to work with.
