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August 2024 by Mary/Molly Murphy
Great location with super helpful and knowledgeable staff. I would especially recommend Emily, she very kind and patient. I do returns from Amazon and this location, beats all others! I won’t go any other location..
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August 2024 by Valerie Clinansmith
C/S agent is so friendly and went the extra mile to accommodate me
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July 2024 by RAJENDRAN M
I applied for a reissued passport and needed a notary, so I went to UPS. After verifying the document, they charged me based on the signature. Typically, they charge $10 per application, but here, they charged me $70. I'm unsure why they're charging based on the signature; it seems like they might be selling the signature. I checked the UPS site, where they didn't provide proper information. I believe they're not aware of notary basics. They should standardize the fee structure based on acknowledgment. The employee didn't respond properly when I asked questions. My suggestion is, if anyone needs to get notarized, don't go to this NOVI location
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June 2024 by Dr. Shawne Duperon
The employees are wonderful here. Love this store.
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May 2024 by Blaise Glander
Fast and efficient service
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May 2024 by Arie Grace
The reps at the UPS store that I visited were kind, efficient and friendly. They were super helpful and knowledgeable as well. I highly recommend this location and their employees.
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March 2024 by Gail Lawrence
Fast efficient service, professional staff, always pleasant
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March 2024 by Tammy Bingham
Helpful and friendly!
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February 2024 by Tim Fouts
Fast, friendly and efficient service.
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January 2024 by Khawar Syed
20seconds in and out for amazon returns. Very quick and amazing service. Plenty of parking, close to other shopping areas. Definitely recommends.
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January 2024 by Jeremy Powell
The store was clean and efficient, Nick was super helpful.
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January 2024 by Shant Bedikian
Always a positive experience and the staff is very helpful!
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December 2023 by Yogeshwari Puranik (Yogi)
If you want to send some important documents then please refrain from sending them through this branch…I have lost too many amazon returns when sent from this place but this time they failed to deliver very important time sensitive passport related documents…
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December 2023 by Justin M.
Emily was incredibly patient and helpful as I returned an absurd amount of items from Amazon at this location.Everyone at this location is always friendly, helpful, and a pleasure to work with.Thank you for a great experience!
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December 2023 by Jameika Martin
Staff was very helpful. Short wait time. Easy to go in for what I need and come right back out.