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August 2023 by Trevor Shirah
Absolutely do not buy anything from here. The dogs are very poorly taken care of. They sleep in small cramped cages and all look very depressed. These poor dogs need to be in a properly maintained shelter.
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August 2023 by Morgan Kramer
Zero stars. This place is DISGUSTING!! You can see and smell the mold right when you walk through the doors. There’s yellow mold and pee all over each of the cage doors that no one cleans. The employees don’t seem to care how the dogs are cared for whatsoever. Trapped in tiny cages for their prime socializing age.
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August 2023 by Kat Gray
Very friendly and helpful. A little pricey, but I got the cutest Shih Tzu!
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August 2023 by Brooke W.
The smell was overwhelming. I feel really bad for these dogs. Lots of loose stool and tiny cages. Puppy mill
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July 2023 by Loren Harvey
Walked in after 2pm and the lights were still off. I politely asked if they were open and was told by the staff person "I think so." Nobody greeted us, and so we walked around for 2 minutes and then walked out. The smell was really bad and the puppies were in pretty small cages. It made us sad.
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July 2023 by Aiden M.
There dogs were in very small cages do go here it was not good for those dogs I feel bad for those puppies
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June 2023 by michele gicopoulos
If I could give zero stars, I would. I have never been in a pet store that made my eyes water from the smell of urine and lack of care of the animals. My husband walked in and walked right back out because the smell was so pungent in the store it was making him sick. The big dogs are in pretty small cages and they all looked sad and just wanted out. It was horrific to see the animals in these living conditions. Please do not support this pet store. I do not know how they get away with the obvious lack of care for these animals. These babies do not deserve to live this way.
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May 2023 by Jennifer Saad
We love our puppy and the employee was kind and very helpful . The 4 is expensive but everything is expensive.
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February 2023 by Alexis Foster
This place is clearly not kept well and it seems obvious to me these puppies are not treated well at all. They seemed either overly hyper like they do not get enough play/walk time, or scared/skittish like they are mistreated. I wish I could come rescue all of them, but since I can't, I hope management sees this and takes a look at their employees and what is going on here day-to-day.
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February 2023 by Jaclyn Aidenbaum
As soon as you open the door, the stench is overwhelming. I had to walk out a few times to get fresh air. One puppy scratched my sons nose and it was bleeding all over. No one asked if he was ok. No offered any help. My son was shaking and beginning to cry. At one point I asked for a paper towel and the employee just shoved the roll in my direction. There was blood all over the floor and he literally looked at it and looked away. I used paper towels to clean it. Then I asked if there was a sink or bathroom (since blood was everywhere). The 2 employees looked at each other and one motioned to take us to the back. When I came back to the front, the blood on ground was still there and I bent down to clean it again. No one offered me any help or cleaning supplies. No even asked if he was ok! The lack of kindness shown to us is a reflection on how they probably treat the puppies.
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November 2022 by IM Smith
My son had his birthday party here and was able to play with the puppies and make a stuffy. He had a great day.
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October 2022 by KeepGoingR
I got my puppy from this place and I am very new to all of this dog stuff but thanks to Roy who was a great customer service agent. He was very friendly and very helpful with all of my questions, he was even telling me about his personal pet life and providing me with methods and explaining to me further more. Great service!
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October 2022 by Nina Ayers
The staff is amazing.The location is beautiful.The puppies are ADORABLE!These puppies appear to be loved and well-taken care of.Every time I come I have a great experience!I hope to host a birthday party here in the near future.
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August 2022 by Shannon S.
You are immediately hit with a strong stench when you walk in. I understand animals come with odors sometimes, but it's overwhelming in there. The puppies have extremely small enclosures and the ones I got to interact with had urine caked on their fur. :( It makes me sad to see them living like that. I am again reminded why pet stores don't deserve my money and instead I should support a local rescue or reputable breeder.
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May 2022 by Anthony S.
I would like to give them a 4 star sense I can't pick 3.5. The reason for this is I got a very healthy fast learning puppy from them which is amazing. I have had her for about 5 weeks now. Employees where helpful and nice even though I'm 19 years old still treated me the same as everyone else. But the food they recommend for there warranty is terrible. She was having stomach issues for the first 2 weeks until I finally switched her off it customer service for the food brand was terrible too highly don't recommend. Not to mention the family puppy's warranty is not very good realized that very early and stopped caring about it. Could have got a German cheaper from an actual breeder but I loved her too much.
