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October 2023 by Diana Wilson
The quality of the lingerie was superior. The sales associate was very friendly and accommodating. An added bonus I caught a sale?
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August 2023 by H V.
Shoutout to Jasmond for incredible customer service to everyone in the store. Friendly and efficient service.
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June 2023 by Nicole Ewing
I have been a loyal Soma customer for ~ 10 yrs. Their customer service is always great. However, Jasmine in Novi goes above and beyond. She's extremely knowledgeable about the products she sells and makes recommendations based on my needs. She actually listens and wants to help. I've worked with her 3 times and will go directly to ber next time I newd something. Thanks Jasmine!!
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March 2023 by Kimmy M
I had to make a massive amount of returns and exchanges because my sizing had changed. Danielle was extremely helpful and friendly throughout my entire process of doing so. I am very thankful for her help and to have items that actually fit!
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January 2023 by Erin Distad
Great customer service and the ladies working there were very helpful.
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September 2022 by Jade
What a great experience! It was busy, but Danielle was still attentive and kind. She helped me out a ton while also assisting other customers, all with a smile on her face. Will definitely be back to this location.
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April 2022 by Nanette Lichtenberg
Yep.. went in. Rude staff. Looking to buy multiple sets for gifts. Going elsewhere to spend my money.
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March 2022 by Taylor Sastre
I can't imagine buying bras anywhere else. Their staff is so professional and helpful.
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February 2022 by Carrie konieczny
A huge thank you to Mia for all her help. She was very helpful and knowledgeable.
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December 2021 by Visa C
I visited this location soon after they opened and the customer service was great. There were 2 associates and they were both kind and helpful. They acknowledged my needs and were helpful and patient. I would definitely recommend this location. Way better treatment and respect of the customer than the partridge creek location ?
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November 2021 by M&M AbuZees
I personally love soma brand however the customer service at this location is terrible. The individual who answered the phone was so rude and absolutely obnoxious. She kept saying “mmhmm” cutting me off at times or just completely ignoring me and silent even after I asked a question or made a remark. It was hands down the most awkward customer service conversation I ever had. I was simply asking a few questions. I would hate to actually go to this location and be met by this individual.
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August 2021 by Joanie Williams
Bra fittings cheapest bra i seen was $38 like getting sized
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June 2021 by Susan Anthony Whitcomb
Nia made the 40 minute drive and my first fitting worth it. I will definitely return!
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May 2021 by Ana Carmen
Always great lingerie options. Terrific service.
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March 2021 by Dena Choucair
Large selection of items and great sales.
