10AM - 9PM
27344 Novi Rd, Novi“Edward is definitely the bee's knees! Very welcoming! My little sister and I were browsing the shoe collection. We ran into Edward and he asked what we were interested in right off the bat! Thanks Edward!”
“Very good customer service from Julien it seemed he was the only worker and it was busy but he was able to help everyone in a very timely manner and was very helpful and had a great attitude about everything came here around 10:30am on Saturday”
“The two gentleman, I don’t remember their names, were great and efficient. They helped grab shoes for me to try on and hard sizes in stock and many options to choose from. I had a great experience and left with my new Vans happy. Thanks guys!!I was in the store on Friday, 4/21 evening”
“I came to the mall looking for comfortable sandals that could be used for light hiking. My wife suggested that we check out Ecco and I'm glad we did. I found exactly what I was looking for and the man at the store was very helpful. The price was reasonable all things considered. Even though this location is very small, I'm glad we still checked it out.”
“Sketchers Slip-Ons are fantastic!I also just love the Sketchers selection of shoes. This location the staff was very accommodating and ready to ring me up. I guess I don't know how many selections and styles Sketcher made.”
10AM - 9PM
27500 Novi Rd B134, Novi“Robert was amazing awesome spirit, great customer service. I was in there only looking, but at the end of the day I walked away with two great pairs of shoes an awesome experience with Robert. I’ll be back because of him.”
10AM - 9PM
27234 Novi Rd, Novi“Love this place! Such great customer now. Andrea was amazing both times I ? shopped and Victoria who helped with the online order. Andrea and another lady were very attentive in the fitting room as well.”
“North Face is a bit pricier than some other outdoor brands like Columbia, but you get what you pay for. They make good, durable products that are also stylish, but still cheaper than brands like Patagonia and Fjallraven. I own a pair of NF boots, gloves, and a parka, and I have never felt cold while wearing the full set.”
“I believe this is the last location open in Michigan. I love this store, and I love the quality of their shoes . On the day I visited, I had the pleasure of having Denise, and let me tell you, she is definitely doing three people's jobs. I certainly hope that her upper management realizes that she's a hard worker and still remains very pleasant, knowledgeable, and patient. Thank you, Denise, for a wonderful shopping experience for myself and my daughter.”
10AM - 9PM
27338 Novi Rd, Novi“Looking for a pair of shoes for my daughter, they're sold out online and at most other stores, these ladies took the time to find a junior size that would cross reference to a teenage girls shoe size. He went above and beyond to help us out for a Christmas present. The lady was even from Tennessee filling in up in Michigan on a cold dreary weekend. Thank you for going above and beyond much appreciated and will return for more business.”
10AM - 9PM
27318 Novi Rd, Novi“After having my ego destroyed by another store in the mall.. I went to where I should have gone first. J. Jill. In less than 10 minutes,Sarah, my new stylist, set me up with multiple. interchanging outfits. I was looking for Gar Animals.. 2022 for adults. I have a lot of skills. Dressing myself isn't one of them! And guess what? I'm not a size 16, b***** I'm a medium. JJill is where it is at, and if you are lucky enough to find a person like Sarah, who took the tim to cuff my sleeves and make me feel like a million bucks. You are blessed!”
10AM - 9PM
27390 Novi Rd, Novi“When we walked in, no one was there. By the time we were ready to try things on it was super busy. The staff was awesome and took it all in stride! Everyone got helped and questioned answered. Great team in there working. Champs for real! Thank you!”
10AM - 9PM
27314 Novi Rd, Novi“Out of every journeys I’ve been to this one is by far my favorite! The staff is amazing and everyone is so polite and caring. The manager Victor was extremely helpful and made my experience here fantastic!”
“Shoutout to Shannon at this location. Shannon went above and beyond to help my grandma find the perfect pair. Shannon was so patience and kind and did everything she could to help! Great service”
9AM - 9PM
43149 Crescent Blvd, Novi“A bit of Texas here at the Novi Town Center. We are this store chain while in Texas, but ended up checking it out in MI. Rows and rows of Cowboy and Cowgirl boots and Cowboy hats and Cowboy apparel. Big buckled belts caught my husband's eyes. There's no shortage of Cowboy gear here at all.”
“Very nice store, but don't ask to use the bathroom if you have kidney disease or any other urinary problem make sure you use the bathroom before you go to the store, as they say the restrooms are not available!?”
10AM - 9PM
27694 Novi Rd, Novi“Awesome service! Dena was A1 in getting me and my son the shoes we wanted! She was very helpful and professional! And didn't stop u til we were satisfied! Craig was superb in fast and easy checkout! Processing my order was seamless! Now we'll just sit and wait for our order to arrive! #newkicks #adidaslegos #animalcrossing #footlockertweleveoaks”
“I love this store.But I have one problem with this store,There is a order women with light brown hair and wears glasses, that needs to be alittle kinder to her patrons, or at least greet them when they walk in.I was there on Sunday, she was nice that day..But I do enjoy shopping at the store.”
10AM - 9PM
27262 Novi Rd, Novi“Jasmine who works today at Kids Foot Locker when above and beyond expected customer service when she went out of her way to help me with a specific shoe for my daughter. I know she was busy with other things but continued to look online for the specific shoe we've been hunting for she didn't have to but she made my day”
11AM - 7PM
27552 Novi Rd D 280, Novi“I purchased a pair of Nike Air shoes. After wearing them , I was having problems with pain on the top of the foot due to its design. The staff and manager were friendly and accepted them back without a problem. I would return back to purchase shoes at this location again knowing that they stand behind their products.”
“Darcy is the epitome of customer service. She is always very kind and extremely helpful. She truly creates an in store experience that allows me to choose things that I would not normally look at given her amazing fashion sense. I try and shop exclusively at the Novi location because of her amazing help.”