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February 2024 by Alex Purvis
The staff at the bar especially clara and tamika are incredible! Extremely great with drinks and local recommendations, perfect staff to have a drink and a conversation with. Would stay here again for sure, and had a great time thanks to those two!
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February 2024 by Sabbir A
Excellent service!!! Clean nice rooms. Will be back ! Enjoyed my stay..
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February 2024 by wes smith
I hate walking away with unauthorized charges from hotels and having to wait 3-5 business days to get my money back ..... besides that great
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February 2024 by Allison Clunis
We stayed here for my birthday. It was a beautiful place! Our room was clean and it smelled great! We stayed at the Club floor level 7. I would highly recommend it. Very nice staff and a great breakfast! We felt very welcomed. We will definitely be coming back here again!
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February 2024 by D. R. Yordy
Went to a convention there and I've been to quite a few, this felt like one of the most well-controlled and maturely handled cons I've ever been to; and the bar makes custom drinks for some events!
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January 2024 by Wendy M.
Nice hotel. Just don’t stay here during hockey team weekends. Unless you really enjoy loud awful kids, banging hockey sticks and drunk parents who think they are in their own home and treat everyone else and the property terrible, including employees. Nice place. Nice start. Awful customers on hockey weekends.
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January 2024 by Steve Hession
Really nice. Close parking is never available. Great room
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January 2024 by Paul Miller
The room was not as clean as I would like .the beds are nice. It's a solid 4 star. I would stay here
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December 2023 by Whitney Wells
I was here for a seminar so I can't speak for the rooms but the hotel is very nice and looks like it has been renovated recently. Staff was friendly and quick. Our lunch was delicious.
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December 2023 by W.J. Tuckfield
Clean and well kept rooms and common areas.
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December 2023 by Sandra “Kathy” Berta
Stayed there last week for a girls night. From Olivia at the front desk to Kris in the VIP lounge, the service was amazing! They made us feel truly welcomed. I will be staying here again. Thanks for making our stay phenomenal!
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December 2023 by Dirk Zeidlewicz
Clean and modern room, friendly service. Gladly again.
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November 2023 by David T.
The room was promising. But the fast WiFi suddenly went down during a board meeting via Zoom and while the hotel (which had no idea it's WiFi was down) finally restored it, it did not extend to my room near the 7th floor lounge-it worked by the elevators and disappeared just beyond the lounge. It's still down over five hours later. No recycling bin in the room. C'mon...And the temperature in the room was either freezing or terribly hot. Will not stay here again. It's a half-hour from the airport and I'm not sure what my work colleague was thinking by recommending this.
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November 2023 by Dorothy Li
Will never stay here again. The room was nice until I found blood stained pillows. I left it for housekeeping to remove. They just covered the same bloody pillows with new pillow cases. I had to have the front desk bring new pillows. The pillows were also so lumpy like it was stuffed with cotton balls.The elevators were broken. We used the service one which was very damaged and looked like it was beaten to death. I was on the 7th floor so I took the stairs up and down every day. On the 3rd day, they locked the doors to the 7th! Because it is a club floor which I understand. But there was no pass key unlock. So frustrating. This hotel seemed have so many little things not working. It is almost as if they were infested with gremlins and someone was trying to sabotage this hotel.The club was odd. The food was almost always out for both breakfast and happy hour. The staff seemed to try to close it down 2 hours before their closing time. It was all so bizarre.Not what I expected from a Sheraton.
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November 2023 by Anna Kozak
TaShara, the manager at the front desk, is an absolute lifesaver. She tracked down a laptop charger for me that I desperately needed while I was attending a conference at the Sheraton. I had forgot mine and did not have enough battery to make it through the conference, but TaShara quickly found me an available charger and saved my day. I will definitely remember her going above and beyond to help me out. The world is a better place with kind people like TaShara!
