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February 2024 by TheArtist S.
waiting /kiosk system is unhelpful. I've twice now waited unacknowledged for 20-30 min in the lobby before being tuned away by sarcastic staff
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April 2023 by Yvette Serna
can't make an appointment
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March 2023 by Joyce Landrum
they came to my church family
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November 2022 by Daniel E.
1.5 hour waiting room. Goofballs.Nothing else really matters when you waste that much time of your customer's time.
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December 2021 by Michael W.
This place is just bad. Staff is rude, unnecessarily harsh, and unprofessional. Appointment times are loose suggestions, and you're going to be here longer than you thought. The office isn't well maintained, with out of order signs and broken equipment. Related: Their App/Website, and their call-in system is poorly done and frustrating. You're unlikely to be able to make an appointment, as it will often give you errors. Go somewhere else and save yourself a headache. Try the Livonia location? Edit: I dropped it to 1 star after observing staff harass two different women and an old man, yelling at all three individuals.
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August 2021 by Tracey T.
Fast kiosk check in. I'm and out for biometrics in about 15 minutes. Easy to get to near grand river and Halsted Rd in Novi
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February 2019 by Courtney Mitchell
Wrong office address, nearly impossible to schedule an appointment. Called 3x with 40 minutes wasted to be told they have no appointments left for the month.
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September 2017 by Jeff Jemison
Very nice place
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July 2017 by Edward Wheeler
Good place to work
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January 2017 by PaperChaser Wright
Awesome place to work
