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October 2024 by Ruben chavez
The experience was great good staff but
really expensive French bulldog 6740 for a dog
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October 2024 by Antonio Ward Jr
Wonderful experience learning for my first puppy
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October 2024 by Sahni Michellé
Great Service!
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October 2024 by Johnny Mac
Amazing experience. Sabrina was a huge help with our new addition
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October 2024 by Cary Cain
Polite, informative, checked on us periodically when we were deciding but no pressure. Able to work with us in terms of pricing. Quick response when needed. Gave us plenty of time to make a decision.
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September 2024 by fatima saab
Very friendly very helpful. I’m glad I came here.
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September 2024 by Laura Higgins
Very good experience, Bre super nice and helpful
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September 2024 by Elia Sammour
cute well behaved puppies
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September 2024 by Colleen Margaret
Bro and gage
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September 2024 by Breanna Blayze
Fell in love with a puppy today, very, very interactive with me and tried to give me kisses through the glass. I decided we needed to adopt her right then. When I enquired, the first employee was wonderful, but she was spoke over by someone who must have been a manager. I was told that dog had not been eating and I couldn’t inquire about it, and not available. In addition I could not ask, interact, nothing pertaining to the puppy. I wasn’t even allowed to know an estimate on what to expect. (Did I just enter Nigel’s Guitar Room in Spinal Tap?) She was extremely rude, if she worked for me I’d fire her and promote the employee she rudely spoke over. I was speechless and walked out of the store. I’m sure she has a friend coming back on payday to buy that puppy, she didn’t even attempt to make a sale. Had I received proper communication I would not have to leave a review like this. I’ll find a breeder on the AKC website. ONE STAR.
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September 2024 by Jessica Chall
Very helpful. Explained the whole adoption process. Many extras included
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September 2024 by Gavon See
Sabrina helped us find our new baby! Her and everyone involved were very helpful and soooooo patient
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September 2024 by Meghan Howe
Update to original review:
The owner’s response is not sincere. If he or she cared about the health of my dog, he or she has my last name, the breed of my dog and the month and year he was purchased. He or she could have personally contacted my husband based on my review. He or she did not.
If you want a completely devastating review, feel free to Google Michigan Humane Society Petland Novi. Just go ahead and read over that. Decide if you’d like a puppy from that situation.
Has anyone who bought a puppy from this store done any research based on the info provided to them? Well I have and I can tell you right now that Matthew Wickey didn’t breed my dog. Matthew Wickey is the owner of Lancaster Puppies, a puppy broker which benefits from the sales of puppy mill and BYB dogs. Anyone having a tough time finding the dogs listed on their dogs pedigree? Why do you think that is? They either don’t exist or they are strictly used for breeding as money makers. Any dog who costs what the dogs from this store cost should have a pedigree full of champions and dogs titled in an appropriate category for their breed. As for my dog… Absolutely zilch on that front. Furthermore, the inconsistency of the USDA paperwork and the above mentioned paperwork is glaring. The “breeder” is not registered with the USDA. Why would that be?
Just do yourself and these puppies a favor and help put this place out of business. They are a scam and it’s beyond sad.
Original review:
You want an unhealthy, overpriced puppy? Shop here! This place doesn’t care about health or temperament of the “breeding programs” (that’s a polite term for puppy mills) they buy from. Our GSD puppy we purchased during November 2022 had such extreme giardia and coccidia which took almost a year and hundreds of dollars to clear up. He also has an umbilical hernia, which has a genetic link. Worst of all, he received the mutated gene for Degenerative Myelopathy from both his sire and dam, which means there is zero health testing going on by the breeders this store purchases from. Because of that, we will likely watch our beloved dog lose function of his body from the back to the front until we make the decision to let him go. Google it. It’s devastating! Beyond his physical health, he is a complete and utter mental case. He has extreme anxiety and I wouldn’t consider his temperament sound. No one should entertain this business! They don’t care at all about their puppies. They care about money.
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September 2024 by Susan Trudell
Came in and didn’t know what we wanted. Shelby was able to help us find an adorable Peekapoo that was within our price range and we were able to bring her home today!!
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September 2024 by Joanne E Guettler
Fell in love from photo, Petland worked with me until I could arrive. Plenty of quality time with the pup and have knowledgeable questions asked. CJ made the experience flawless and my new lil guy has been under great care.
