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November 2024 by Maddie Craig
My doodle Oakley absolutely adores paw print inn. It’s his favorite place in the entire world, he adores the staff and literally wiggles with excitement the second we walk through the door. He has so much fun everytime he’s there. I also love that they have cameras so I can watch my little guy play with all his friends. The staff is incredibly kind and welcoming. We love our paw print family
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October 2024 by Spencer Hill
Very good prices and friendly staff for grooming services
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September 2024 by Lisa Hodges
I have brought my terrier to Paw Print Inn for boarding and grooming for a few years now. Coming to Novi is inconvenient and out of the way for me but I would not trust another boarding company as much.
The professionalism and welcome starts upon entry from all the staff & ends the same way.
I would highly recommend either boarding or grooming here.
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August 2024 by Taryn Swindle
I have been taking my dogs to Paw Print Inn for several years. I use to have nothing but wonderful things to say about them. However, my interaction with the onsite staff manager today had me so uneasy I will NEVER take any of my pets here again.
I went to drop my dog off for daycare today and was reprimanded for scheduling his daycare appointment the night before(mind you the request was approved this morning prior to me dropping him off). There is nothing on the website saying there’s a cutoff time to make a reservation and the system allows you to still make the request. I understand you have to wait for the request to be approved, but mine was approved prior to me dropping my dog off. I couldn’t seem to understand why I was being spoken down to and reprimanded for making the request. To make matters worse she not only treated me poorly she treated my 8 month old puppy poorly by yelling at him before they took him back. I called back after drop off to speak to the manager about my interaction I had this morning only to find out the woman who reprimanded me was the onsite manager!
Her manner towards me and how she treated my dog in front of me left me so uneasy it makes me wonder how she treats him behind closed doors, and the fact that it was coming from management made everything so much worse. I left work within a half hour from dropping him off to pick him up because I was that uncomfortable with his treatment.I will never bring one of my dogs here again. So I leave this review as a cautionary tale. When you leave your furry family members you expect that they’ll be taken care of and treated properly that is not the case at the Paw Print Inn.
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August 2024 by Trevor Roth
Great facility, great staff. No complaints. If you have a cat, reserve early to get them a window view!
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July 2024 by utkarsha chaudhari
My poor baby. He’s only 20weeks old :( We just wanted a summer cut.
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July 2024 by J Bautista
My dog has a great time when she stays here and the staff love her. Everyone is super nice and helpful.
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July 2024 by Millicent Compton
My dog loves the staff and going to their doggy daycare. They always take such good care of my fur baby!
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June 2024 by Shaletta Nuckolls
I really love this place! My dog enjoys coming here too! I feel so at ease when my pup is here. I am so so so bummed though that the hours are so inconvenient...8am-4pm. Also, the drop off and pick up times within those hours are absolutely terrible for those who work outside the home. It's rare that I get to board my dog here because of the hours. He often has to go to Petsuites, which I don't love bc it's essentially run by kids and it's way more expensive but at least the hours are excellent and I can pick my dog up after work at 5pm.
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June 2024 by Adit Shah
Left my 6 months old golden doodle for 3 nights and the experience was horrible:
-no camera access and I doubt they made him play much
-they said he wasn’t neutered so they couldn’t keep him with a female dog but their west coast room was completely empty plus they could have switched the female dog with my puppy once in a while
-there is no one at the center after 7 PM, no one on rounds to give the dogs what they want
-they were literally out of business even a day before Memorial Day weekend.. if you must book this place, advance booking will not be needed
-Try canine college, my dog loves the attention there plus their checkin / checkout times are flexible. This place is not worth the $10/ less they take for 24 hours
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May 2024 by Jeff Barr
Had to pick up a sick pet late in the evening to head to Emergency vet. Dog battled cancer but ended up losing battle. Very compassionate and accommodating in an emotional situation.
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February 2024 by Inna C.
Don't Go HERE!!! You can never get to their store line. They never pick up their phones. Bad hair cuts in the past..
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February 2024 by John Tasdemir
Very good place for dog boarding.
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February 2024 by Maria Lampertius
I called to asl about cat grooming services because they had good reviews talking about their cat grooming services. They told me they don’t groom cats ?
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January 2024 by Marcia Fron
Willow was in a safe place. I had no access to video since I went with the basic package. I can only trust she got the promised play time and access to play with other dogs. My dog is high energy and a barker.
