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June 2024 by Cheeto
Absolutely worst store experience I've had. Staff are unhelpful, rude, and condescending; a friend accidentally dropped their money on the counter when they went to pay, and was then accused by an employee of throwing it at them, who then proceeded to not let them complete their purchase until they picked up the money and gently set it on the counter. Very misleading advertisement and sales signs, only caused more confusion and condescending behavior from the employees. Not worth your time or money.
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April 2024 by Riya Gone
Horrible experience. Very unprofessional staff. The manager was horrible so was the staff. They have zero knowledge on how to talk to customers. Fitting rooms are closed always.
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February 2024 by Julia Linana
I literally had no idea pacsun was this huge. They have a really nice brandy Melville section. And even carry princess Polly here which really surprised me. I normally complain in these reviews but honestly the tall manger with the curly Afro and ear piercing made me smile. My friend was really annoying and she accidentally spilled her drink and made a mess but he didn’t complain about it he even helped pick out a nice outfit for me to wear at my sisters birthday dinner. Im definitely planning to come back soon I love the aesthetic of the store! As long as pacsun carry princess Polly they can will can always have my money.
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January 2024 by Patrick Constantine
My son was more than excited to spend his birthday money here. He found some really cool t-shirts
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January 2024 by Jen Thompson
Went to this store to shop & make return on 1/12/2024 at 11am they refused to open store saying they were doing inventory. They said, “come back in 3 hours”. No store closes during regular business hours to do inventory. Horrible customer service. I will never give them my business again & I’m a regular customer!!
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December 2023 by Jennifer W
Awful, slow and rude
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December 2023 by Potato Cookie
employees were pretty chill and helpful when needed. this place is better than the reviews make it out to be. i know how retail is and they’re just doing their jobs, customers are just entitled.
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November 2023 by Najwa Aboudaye
Fitting rooms are never open? They keep saying next week every week because they can't keep up. If the workers have not been able to keep up then why is the store still understaffed? Where is the business manager?
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November 2023 by Jenna Bodin
They have F1 and racing apparel ?
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September 2023 by Madison Girolamo
If you're over 14 years old, you will stick out. Keep in mind if you order online and return in store lol.
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June 2023 by kayla G
went into pacsun today, and one, was never greeted by a worker asking if i needed help, which whatever. then i saw a bunch of hangers and clothes everywhere in back of store and fitting rooms. i was also yelled at by one of the male workers who was wearing headphones, and talked to me very disrespectfully as if i were a child. did not appreciate the tone he was using. will definitely be grabbing his name next time. i’m sure no one would appreciate being talked to the way he talked to me. not sure if he always talks to people like this, but it sure doesn’t seem like the first time. ridiculous. no wonder this store has 2.7 stars.
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June 2023 by Jill Marie
As always my daughter found exactly what she was looking for and to our surprise it was even on sale!
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June 2023 by Orlando Smith
There's a cute girl who works here but that's about it???
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February 2023 by Nancy Morris
The “managers” are 17-18 year old zombies who do not give a $h!t about customers. Gave bizarre rationale for not exchanging defective items (you wore it , we can’t accept a return). if it wasn’t worn the fact that the belt loops ripped off when trying to wear a belt wouldn’t be evident? Out of 6 belt loops 4 are ripped and holes where they attach.Never ever shop at this poorly run, lazily staffed, cheap merchandise establishment. Waste
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February 2023 by Justin Thorpe
This place absolutely blows. Employees are extremely lazy and don’t care about the customer. I literally had to do there job for them to return 2 shirts. Pacsun’s return policy as a whole is garbage and I will not be buying from them again!
