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November 2023 by Trish Anne P.
Thee absolute worst ever! Total rip-off! They provided NO clear quote! I will never go back !
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May 2023 by Daniel Lee
I went to Novi Jewelers due to the small "mom and pop shop" vibe, and the simple fact that they are not a chain store. Erica was so nice and sweet and helped me find just the right wedding band I was looking for and for a great price too! Highly recommend them and I look forward to seeing them when I bring my ring back in to get polished in the future!
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May 2023 by Google user
I went to Novi Jewelers due to the small \\\"mom and pop shop\\\" vibe, and the simple fact that they are not a chain store. Erica was so nice and sweet and helped me find just the right wedding band I was looking for and for a great price too! Highly recommend them and I look forward to seeing them when I bring my ring back in to get polished in the future!
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January 2023 by Trey Cohen
Excellent experience, the staff was awesome, brought wife's ring in for repair after our bird damaged it. They not only put a gorgeous new diamond in it, they made the ring look brand new. Turn around time was fast and they are willing to make payment plans. Highly recommend them for repairs or new purchases.
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October 2022 by Sharon Ringer
I brought in a pair of earrings to Novi Jewelers. Erika was very friendly and made me feel assured that they would be able to repair them. The tightening of the fastening device and the polishing of my earrings make my earrings look brand new and now have confidence I won't lose them when I'm wearing them. I was very satisfied and would recommend Novi Jewelers.
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September 2022 by Brittney D.
So impressed with their service and how respectful and welcoming the owners were. I brought my watch in to get the battery changed and they fixed it within 10 minutes! I was very surprised. Most places I have always had to drop it off and may not get the watch back for 1-2 weeks. Jewelry selection is very beautiful. I'll absolutely be returning.
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August 2022 by Sah Rem
I will be a forever customer. I had my ring re-set into a flashier setting, Erica and Vatche were honest and told me that my stone would fall out of the setting and the setting needed to be re-built and have new prongs built to make them stronger to hold my diamond. Vatche, not only rebuilt my prongs but he built them higher so my diamond would sit up higher to reflect more light. The craftmanship is unmatchable, Vatche is amazing at his craft and it shows in his work. I'm a forever customer, the best jewelers I have ever been to.
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March 2022 by Bobby Bailey
I have been dealing with Novi jeweler for over 20 years and has never been disappointed. I have had several custom pieces made by them with no problems. Novi Jeweler also had the best wedding ring not only did I get my first wife ring for them I also got my second wife ring made by them. Great customer service , Great quality, Great People
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February 2022 by Ryan Moreno
I took in an antique ring to be restored, and the results are absolutely astounding. Not only was the price more than reasonable, it was fast to boot. To say I am satisfied with the service provided is an understatement of monumental proportion. Easily the best $50 I have ever spent.
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January 2022 by Linda Krynak
NoviJewelers is the best. They are knowledgeable and always friendly. They go above and beyond. I will always shop at Novi Jewelers.
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November 2021 by Allyson Ritter
I am so impressed with Novi Jewelers and can't recommend them enough! We shopped around multiple places looking for someone to do a custom wedding ring & Novi Jewelers has completely impressed us! After talking through our idea and sketching some designs on paper, they were able to create a beautiful custom design that fits my engagement ring perfectly!! On top of all of this, they have amazing customer service and are so kind to work with. I will never look anywhere else to purchase nice jewelry again.
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November 2021 by Daniel Czaplicki
I couldn't be more grateful for the service I received at Novi Jewelers, and if I could rate them higher than 5 stars I would. I went in with a very specific design and budget for an engagement ring. I also had a limited timeline because I live outside the country, and was in town visiting family, so I wanted to get the ring before I left. Erica was able to work with me to design the perfect ring within my budget, and was able to get it done before I left. She communicated with me through every step of the process to make sure everything was to my liking, and made me feel secure about such an important purchase. I highly recommend Novi Jewelers and the personalized service they provide for anyone looking for a jewelry store to meet their specific needs!
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November 2021 by Natalie Gannon
We love Erica and Vatche!!! They are the sweetest and always willing to help. They helped my fiancé design my ring and Erica provided design suggestions and Vatche suggested different materials. I am in love with my ring and won’t go anywhere else!!
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November 2021 by Sam Kazmierowicz
Excellent work and timeliness, lovely people and good prices
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October 2021 by Andrea Lee Spade
Novi Jewelers is the best! I thought my husband was going in to have my wedding ring appraised and cleaned, but little did I know he was also working with Erica to pick out a beautiful surprise for our 10 year anniversary. She was so helpful, and the ring they made is gorgeous! I highly recommend Novi Jewelers!
