Four Points by Sheraton Detroit Novi is an older hotel that is reasonably well maintained and offers good value. The rooms are generally clean, modern enough, and functional, with comfortable beds, USB charging ports, and amenities like an en-suite jacuzzi in some rooms. Guests frequently praise the staff, describing them as friendly, helpful, and going above and beyond, such as assisting with lost items and making special occasions memorable. The location is convenient, close to shopping, food, and various entertainment. The hotel features a swimming pool and hot tub in a central atrium, a bar, and a restaurant, though the buffet-style breakfast is an additional cost. Some drawbacks include noise on the first floor, a layout some find less ideal, and older elements like dated security and occasional slow hot water. While the property may need a freshening up, most guests find it a clean, safe, and decent choice, exceeding expectations for the price and not resembling a cheap or seedy motel. It is considered a satisfactory stay for both work and family trips.
