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November 2023 by Wally Koval
This was our first time buying a home and the first time needing a mortgage so, needless to say, we were very much in over our heads. We had started conversations with a couple other brokers but when we got on the phone with Dan we knew we wanted to work with him. He and his team treaded us like "people" and helped us understand everything, every step of the way. He was always reachable via text or phone, and answered each of our questions --though certainly rudimentary -- with extreme detail and in layman's terms so that we understood the process. The entire mortgage process and everything that comes with it is extremely confusing, but Dan made us feel incredibly comfortable. Gigantic thanks to Dan and the entire Team!
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October 2023 by Pro Driver Rom. 8:1 Are you saved
I do not recommend New American funding since the loan officer lacked the ability to listen to my needsThe loan officer must carefully listen to the client's conversation, understanding their needs, rather than focusing solely on what he intends to write down in the loan agreement.
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October 2023 by Shawn Tumey
Found out less than 24 hours from closing it couldn't happen when scheduled. Ended up costing us thousands more than anticipated. I would never work with them again!
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July 2023 by Robert R Reed
Sam Alhumdi, was very professional, friendly, kind, respectful, understanding of NAF and the business all around. I was very pleased working with Sam and New America Funding.
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June 2023 by David Heard
Sam was very informative and helpful. The process was very easy for refinancing my home.
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June 2023 by Carita Jones
I had a very pleasant experience with Jeffrey Hamilton. He was very informative and helped me every step of the way with refinancing my home.
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June 2023 by Louis Small
Would definitely recommend !!!Jeff my loan officer was amazing he kept me updated every step of the way and anytime i reached out with questions he always got back to me right away with answers.
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March 2023 by Debbie Whyte
I just wanted to Thank Troy Youmans for the excellent service I received from him with the purchase of my new home. He explained everything and helped me through every step of the way and made the whole process so simple. I felt like he was my friend instead of my loan officer and I want to personally Thank him for his knowledge and service. In the end there were no surprises and it was all exactly like he told me from day one. Thank you New American Funding for having a representative like Troy Youmans ... an honest and very caring employee!! I would definitely recommend Troy to anyone who is looking to purchase a new home!!
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March 2023 by Candice Kohlman
6 STAR RATING. Sam was absolutely amazing. He was so reassuring and patient. He made himself accessible and available every step of the way. If you are going to go with anyone, I would more than recommend Sam. He does what he says he is going to do!
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January 2022 by Alice Richardson
Once Stephanie took over our loan she worked tirelessly to push everything through within 2 weeks time. We work every day until after 5:00 and Stephanie talked with us and filled out forms one time till 10:00 at night. She resolved every issue we had with getting information to her quickly using technology that anyone can work with. Truly a pleasurable experience!
