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March 2023 by David Newman
Friendly people and knowledgeable
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September 2022 by Jamey
If you’re thinking about opening an account hereJUST DONTNo customer service at allYou will always wait for over and hour and will always be hung up on.They will slap you with hidden fees and never reverse them for you.Literally all they are is a headache.Going somewhere else and never looking back!!
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February 2022 by Kwen Scott
I went to this location this morning and had the worst customer service experience with the branch manager Regan. There was no point of concern and I was not treated as a member AT ALL! She rushed me through the entire process to the point where I had to get her to write it down so I could understand. I wanted to reopen a business account but since I wasn’t treated like a member and was told 3 different pieces of information I’ll go to Vibe credit union maybe they will show more empathy to their customers . Don’t go to this location .. no compassion or anything for members or potential members . They also need to learn how to greet customer with respect and not rudely !! Highly dissatisfied
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September 2021 by Shavaan Lambkin
Very outstanding customer service went right after work arrived at 6:30 the person who took care of me was very nice and understanding
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March 2021 by squire isabell
The atm took my money..... I put $790 in the depositor it spit $100 out ..... made a beeping noise... then the machine said something like you can't finish your transaction then told me to take my card... this Is definitely not fair
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April 2020 by trice banks
I went in today to speak with someone about a withdrawal I stood six feet away the lady got up from her desk and stared at me. Your workers need to learn how to greet people. She completely misunderstood what I needed also. I will only deal with the main branch in Lathrup. They know how to greet and take care of their customers. 5 stars for lathrup village.
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August 2019 by Julie Campbell
Unbelievably stupid. One register open. 8 people in line. We complain to get a register opened. Supervisor takes LAST 2 people in line to new lane.
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August 2019 by michael shepard
Awesome branch here very satisfied with the customer service. Assistant manager very helpful and honest, also had a ton of patience. Best location I’ve visited so far and I really appreciate the customer service of the assistant manager and branch manager. Highly recommended. 5 stars.
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August 2019 by JUST A LOGICAL LAD
Good location for cash withdrawals. nice and local
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July 2019 by Emma Groenewoud
Love this Credit Union, Stephanie was great! I went in looking for a new account and she was so helpful(;
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July 2019 by Dorothy Caldwell
Great service, willing to help. Great hours for working people.
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July 2019 by Wendy McKervey
Very friendly and always willing to help answer questions!!!
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February 2019 by Erik Washington
There is no one there to help you.
