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April 2024 by Farah Qureshi
I had such a wonderful experience at this location! Frank was especially helpful in helping my partner find a great professional oufit! Thank you!!!
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March 2024 by Ramon Huizar
Always a great experience. My father brought me here for my first tailored suit and now I brought my son for his.
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February 2024 by Kristen Kulseth
My fiance and I went in today to look at suits for our upcoming wedding. It was the biggest waste of time and was so uncomfortable and awkward. We stated that we were thinking of navy/blue suits to rent for my fiance and the groomsmen. Our sales person Justin pulled up a picture online after we agreed on a color and asked us if we liked the picture and wanted to go ahead and set up with them. I asked if my fiance could try some options on and he told us that they don’t do that and they only can show us pictures. I’m sorry but what?? It was so awkward and I have never heard of a place not having options to try on. Very disappointed and it was a huge waste of time. Do not go here if you’re wanting to try suits on before you commit to paying almost $300 and asking your groomsmen to do the same.
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February 2024 by Alan MacLeod
Went with the wife today to find something to wear for an upcoming wedding. Omar was our sales person and he was fantastic. Found me a nice blue sport coat with matching pants, patterned shirt and new shoes. The combination was perfect. You can buy a suit anywhere but if you want a great customer experience with a honest salesperson, go see Omar and he will set you up and make you look and feel great.
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November 2023 by J C
I am not sure what the bad reviews are about. My middle son purchased his first suit here. The sales staff helped us promptly, didn't oversell and hooked him up. We did have a small snafu with the alterations being a little too much on the small side however, the manager Tim said to come in and they'd help us figure it out. They did just that and it was fantastic.
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October 2023 by Kyle Mischloney
The worst customer service. No one cares about helping you. All the guys just sit there doing nothing. I made an appointment for my Tux fitting for my wedding. The kid that was measuring me mentioned to us 4-5 times that he has to leave soon and had to leave at 4pm. He kept saying it, making us feel rushed and like a huge inconvenience. I had other groomsmen to get fitted but I told them not to come because that kid was so worried about leaving early. His name started with a J. I can’t remember his full name. But it was awful. I’ll never recommend anyone to go there. I have 4 friends getting married and I’m telling them all to stay away.
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October 2023 by Kyle Damerow
I had originally planned to rent a tuxedo from a competitor but ran into issues a week before my wedding. I called the Novi Mens Wearhouse and Frank got me in right away and my rental was in with time to spare. Frank absolutely crushed my experience and everything fit perfectly. Could not recommend this place and Frank more!
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October 2023 by Joseph Takacs
Terrible service. Went in looking to buy a few pairs of slacks. All of the associates were sitting in the back of the store. One came over, pointed me in the direction of the pants and sat back down. There was no further assistance, despite me asking for measurements. I tried on what I wanted and will purchase from a different store.
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September 2023 by Jared Mutch
Went in here twice over the past week not once was I greeted or asked if I needed help with anything. I guess I have to come with my mom to portray a sense of class so that I can receive service
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September 2023 by Todd E. McIntyre, MLD
I am the best man at my buddy’s wedding tomorrow in Bedminster, New Jersey.Had my measurements taken in Novi, Michigan, by a staff member on site. Obviously, done so improperly, as my pants are way too short. My leg inseam is a 41.5 inch, and the form was submitted as a 38 inch. Idiots.Additionally, there is a disgusting white stain on my pants. I paid over $200 for a one-day rental, and this is what I get…..AWFUL EXPERIENCE. Please, if you care about your wedding experience, do NOT use any Men’s Wearhouse.Unprofessional. Incompetent. Pathetic. Ridiculous. I should be fully refunded.
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September 2023 by Kevin Bandwagon
Went in today looking for a dress shirt. NO one even asked if I needed help. I was there for 30 minutes and NO help. I guess I do not look like a lot of $$$ . I am glad I went to another store for help STAY AWAY !!!!!!!
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June 2023 by Rafa Raz
I came in with my wife to buy a suit for my brother’s wedding. I was approached by someone named Daniel who said he could help me, then I was approached by someone named Alex who said he could do it better. What two utter nightmaresof human beings.
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May 2023 by Emily T.
Had a great experience at this men's warehouse! The staff were all very professional and helpful. Declan went the extra mile to make sure we were taken care of.
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April 2023 by Ariana S.
Such a quick and painless experience picking out and getting fitted for a suit. They have so many different styles and colors to choose from. Everyone was super helpful making sure we got something we liked that fit well. Alterations only took one week and it was ready to be picked up. If it's your first time, expect to spend around $500 for a suit from here. Most of their jackets are around $300 and pants over 100. They do have a really nice clearance section with five dollar ties :)
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April 2023 by Heather W.
Gabe was very helpful with finding a great fit of pants for my growing son. He was knowledgeable and very kind. Thank you, Gabe for your outstanding service.
