“Great store, clean, professional, brand name clothes with an excellent selection (for everyone’s taste in clothes). Friendly, helpful staff made the experience enjoyable.”
“Recently visited the Oakley Novi store and had the best customer experience I've had at any of their stores. Nick went above and beyond to help me (one item sold out while we were checking out and he helped us quickly figure out a solution) . He is 100% the reason I bought my husband's gifts there! This guy deserves a promotion!”
11AM - 6PM
27484 Novi Rd, Novi
Mens Clothing
“Today was my 1st time shopping @Buckle!! What a fantastic and gratifying experience!! Where should I start….I was greeted by Ayjah and she got right to it! She welcomed me in, asked qualifying questions and Eyeballed my size! She showed me a variety of different clothes and accessories! She wanted to get to know me as a customer! Customer Service was a 10 out of 10! I had no intention of making a purchase but how could I resist!! They have a wonderful variety of styles to fit everyone! She introduced me to Tom and he was very nice as well!
Ayjah signed me up in their system, offered credit, checked me out, thanked me for my purchase, and invited me to shop again!!!! WOW!! I definitely will shop here in the future! If you need someone to get you all the way together with the best fit and service, go see Ayjah!! Fantastic shopping experience!! Thank you!!”
“Just had a fantastic experience at this Vans store! I purchased some shoes online and needed to exchange them! The staff was super accommodating! I decided to then look at their clothes and accessories! I found some really great deals that were on sale to my surprise! The customer service was awesome all the way around! I definitely am a Vans Fan!”
“Yeah the stuff is a bit pricey. That's hot topic. You know that going in.
This location is one of the biggest I've been to. Everything is well stocked. Staff is always kind and helpful. Even when they are packed they get through the line fast.
Ive been to 30 or so hot topics and this is one of the best.”
“Was trying to exchange gifts I had received; however, they did not have my size. Robert in the shoe department was extremely helpful. He even tried checking other stores and online for me, to no avail. I did not have "gift" receipts for the shoes and 2 pairs of jeans I needed to exchange. I ended up getting Kohl's gift cards that had no expiration. They were on sale, which caused a few dollars less on the cards. Robert was so helpful and kind. Even told me to come back on Wednesday; it's Senior's Day lol for me.”
“Aeropostale has the best jeans and great deals! Jake is amazing! I was looking for a pair of jeans and they didn’t have my size so he searched online and found them in the back for me. Great customer service and great quality jeans!”
“Came here met Evelyn,So sweet and patient with me she climbed up & down that letter 7 times making sure that ed Hardy fit to my likings ! Great customer service and cute clothes !”
11AM - 6PM
43520 W Oaks Dr, Novi
Mens Clothing
“Paid a visit for a couple of things for vacation. Everyone was friendly and helpful. Great selection of everything that I was looking for. Signed up with my birthday information and will receive a $50 certificate good on $100 purchase around my next birthday.”
10AM - 7PM
43705 W Oaks Dr, Novi
Mens Clothing
“Visited here after many years and found clothes quality have improved and are at much affordable prices. I was really amazed by quality, variety and prices. Must visit place if you need to buy daily wears within budget.”
11AM - 6PM
27812 Novi Rd, Novi
Mens Clothing
“Great customer service. Online order with Levi sent the wrong pair of pants ? They exchanged it for me right away and repair one button for me for a pair of pants that I got a month ago. Dylan was excellent with his customer service, great experience
?❤️”
“Craig was a pleasure to work with! My fiance and I were shopping for outfits for our save-the-date photos for our wedding and Craig was so informative, patient, and kind! He even gave us a referral to a seamstress that we could use! I highly recommend this store and will definitely be returning!”
“Great store with really unique products!!! They have super cool licensed apparel and products that are super popular like Totoro, Disney, Harry Potter, Jurassic Park, and Anime shows. They have lots of things like clothes, backpacks, mugs, notebooks, and stuffed animals. I love their selection of Loungefly bags and Disney stuff They also have fun little treats and snacks to try, Id recommend giving some of them a try!”
“Really efficient returns experience and since I just wanted to get a new size ordered, the guy at the desk helped me match the discount I got online. In and out in less than 10 minutes without the hassle of needing to reorder myself. Thanks!”
“The service was so good because multiple people came up to us to make sure we were finding what we needed. The shirts were very affordable, and there was a wide selection. The location has pants and suits to try on as well.”
11AM - 8PM
27550 Novi Rd, Novi
Mens Clothing
“Please give Carolyn in jewelry a raise. She was such an angel!!! I stopped in quickly the day before my wedding needing to get my future husband a watch. I had a very specific type I was looking for and a budget. Carolyn kindly went to work on a busy Saturday and got me the best gift for my husband. He loves it and it looks amazing in our wedding photos. God bless you Carolyn!!”
“The employee there (I think his name was Kyle) was so beyond helpful. I always hate shopping for new clothes but he made it super easy and ending up finding a pair of jeans that fit perfectly!!”
11AM - 6PM
27482 Novi Rd C-243, Novi
Mens Clothing
“Excellent Customer Service from moment I walked in. Bryan the manager was so kind I had to take a pic with him just to share how amazing he was helping pick a coat.”
“Thanks to Ms. Janet for helping with picking out the perfect boots & hat for my 1st Ho Down event. She was very knowledgeable. I couldn't have done better without her help. Thank you so much Ms. Janet!!”
“I stopped into the Hollister store recently and was genuinely impressed by how much the experience has improved since the last time I visited about a year ago. The store felt brighter, more organized, and had such a positive energy.
I ended running into Morgan, the store manager, who helped me through my visit. She was helpful and actually took the time to help me find exactly what I was looking for. She was knowledgeable about the new styles and sizes, and her team clearly respects and follows her lead — everyone was friendly, attentive, and professional.”
“I came into Lululemon today with an issue. my pants had ripped while I was at work, and I really needed to get them exchanged. My schedule during the week is pretty packed, so it was important that I got this handled today. Julia helped me out and did an absolutely fantastic job. She was understanding, professional, and made sure the whole process was smooth and stress-free. She really upheld the quality and service that Lululemon is known for, and I left feeling taken care of. Big thanks to Julia, Mariam, and Kendall for turning a frustrating situation into a positive experience! Seriously this 12 Oaks Lulu crew is great!”
11AM - 6PM
27694 Novi Rd, Novi
Mens Clothing
“Even though we didn't find what we were looking for (hiking sandals), we still appreciated the helpful staff and clean store. The next time we need shoes I'll be sure to come back here.”
“When I was a kid, my mother used to drag me to Nordstrom she would be shopping for clothes and hold her handbag while she tried on clothes. Being a young boy I hated that. I found it so embarrassing. Looking back it's quite fun memories for me.
I'm now a senior citizen and my mother wanted to go shopping at the Nordstrom rack. So I took her. It was my first time at the Rack.
First off, I was surprised they sell men's clothes and shoes. My Nordstrom experience as a youth was ladies clothes. The Rock seems to have a nice selection of dress clothes for men and women. I have no idea how they determine their prices. They have excellent deals,as good as anyone -let's say Sears, rest in peace. And then they go schizophrenic thinking they're the Louis Vuitton store. At a discount store I'm not paying $50 -$100 for a men's polo shirt. Nor am I paying $700 for a men's suit. And I know men's suits -like designer suits that cost in the low for figures. And these are not $700 suits. Though I found some nice blazers at just over $100. And I found some beautiful men's shoes, hand-stitched from a New York designer at Walmart pricing.
Both my mom and I scored. Looking at their price tags causes me 2 dichotomous, extreme states of mind. The first one is they're going to cause me to have a heart attack or a stroke. I will kill myself before I spend that kind of money for their stock. And the other one is if I pay for this it's still stealing.
So what can we get from my diatribe? The person or person responsible for putting the prices on the items are schizophrenic. One of their personalities works for Walmart as a pricer. Their other personality thinks they work at Louis Vuitton.
If you like expensive, higher-end designer colognes and perfumes they have fantastic deals on the travel size of those containers. Everybody likes to smell good. Even stinky people. So for their colognes and perfumes alone, everybody should check out the Rack.
And in closing, they have a public bathroom. And that was nice for my mom because she's now 100 years old. And just like everybody likes to smell good they also like to go to the bathroom..
See you at the Rack. And no, it's not a bondage club. Sheesh, get it together people! !”
“Zakia assisted me today and had excellent customer service. Her product knowledge was exceptional and she was super friendly! She also went out of her way to suggest some alternatives as the item I was looking for wasn’t currently in stock. Zakia is a wonderful asset to the Sephora team!”
11AM - 6PM
27500 Novi Rd, Novi
Mens Clothing
“Would have been 5 stars. But this Katelyn lady is a piece of work. I'll never come back here as long as she has employment at this store. I can't believe the things she allowed to say to customers.”
11AM - 6PM
27330 Novi Rd, Novi
Mens Clothing
“I literally had no idea pacsun was this huge. They have a really nice brandy Melville section. And even carry princess Polly here which really surprised me. I normally complain in these reviews but honestly the tall manger with the curly Afro and ear piercing made me smile. My friend was really annoying and she accidentally spilled her drink and made a mess but he didn’t complain about it he even helped pick out a nice outfit for me to wear at my sisters birthday dinner. Im definitely planning to come back soon I love the aesthetic of the store! As long as pacsun carry princess Polly they can will can always have my money.”
“I purchased a pair of Nike Air shoes. After wearing them , I was having problems with pain on the top of the foot due to its design. The staff and manager were friendly and accepted them back without a problem. I would return back to purchase shoes at this location again knowing that they stand behind their products.”
“Tracy at the 12 oaks mall location was an amazing help! I went in for a tuxedo fitting and to check out styles for my wedding and she was super helpful and knowledgeable about the process. 10/10 recommend”