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December 2023 by Andrew Ryan
Had a bad claim situation and Kristin did nothing to assist. Her idea of customer service is to send canned emails every six months and not defend you to the main Allstate claims department.
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November 2023 by Benjamin Hager
Great experiences and services so far. Was happy with the options available and the ease of switching.
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November 2022 by Ranjan Sen
Awesome service and awesome people to have our backs for insurance!
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June 2022 by Sharon Campbell
I had Allstate for 15 years , 5 months ago added a driver and vehicle to my policy and have been paying full coverage for the last 5 months. Unfortunately had someone hit our vehicle and due to Kristen Faber negligence on not properly adding the vehicle and driver to the policy correctly we now have a damaged vehicle that cannot be fixed. I do not recommend Allstate insurance, hard to believe they will take your money for full coverage and find out that you are not covered due to the agent not properly adding the driver and vehicle. Horrible customer service. They don't even deserve a one star Kristen you were informed about the vehicle and the driver, as all insurance agents are when a new vehicle and driver are added to a policy. You did not add the driver. This is your negligence.
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June 2022 by David Hubbard
Thank you for deceiving us with our policy, we have been with you for 15 years and never expected your negligence in such a small claim. Thank you for taking advantage of us for all this time, not really! Consumers beware of this agency. They are shysty and deceiving!!! This is a one-star rating. I wish I could give it a zero!!!
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May 2022 by Dave Hubbard
Thank you for deceiving us with our policy, we have been with you for 15 years and never expected your negligence in such a small claim. Thank you for taking advantage of us, and taking our money every month for all this time, not really! Consumers beware of this agency. They are shysty and deceiving!!! This is a one-star rating. I wish I could give it a zero!!!
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April 2022 by Bruce Faber
Kristin and her staff always take care of my insurance needs in a timely manor.
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December 2021 by Gary Spaun
A great agency - they really stand out. I've worked a lot with Hannah Wittkowski and she's been terrific at researching complex issues. Keep it up!
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December 2021 by Tim Parlin
Love Faber Allstate ?
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June 2021 by Trevor Johnson
My family has worked with Kristin and Faber AllState for years now. They’ve always been exceptionally helpful. Thanks for everything!
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April 2021 by Craig Dahl
I have been a client of the Faber Agency for 20+ years. Luckily, I have not had to file many claims, but they were ready and eager to help whenever I did. They are honest and straightforward! I greatly appreciate their advice, and the way they do business. They are genuinely concerned about me and my family and what is best for us. No high-pressure sales techniques from them. I feel like part of the family.
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October 2019 by Lexi Watton
Kristin is very knowledgeable. She also always partners with my husband and I to find solutions for our needs. It seems like she truly cares. She always goes above-and-beyond to explain processes and takes time to speak with us, regardless of how many questions we have. She's professional and prompt, and we recommend her to our friends whenever we have an opportunity.