INFINITI Service at LaFontaine, part of the family-owned LaFontaine Automotive Group, is known for providing personalized and attentive care. Customers appreciate the friendly treatment, with some noting they feel like valued customers. The team handles a range of services, including oil changes, tire rotations, engine repairs, and warranty work. They also offer valet service, making visits more convenient. While there have been occasional miscommunications, staff like Jim Limage have gone above and beyond to ensure customer satisfaction, even addressing concerns from previous experiences. Overall, customers are pleased with the quality of service, quick responses, and the friendly atmosphere. The dealership takes pride in caring for both vehicles and the community, maintaining a strong commitment to customer satisfaction and service excellence.
They were exceptionally kind and great to deal with.
March 2025
Yes I was so happy to have my 2004 fx 35 repaired recently …I’m now hoping that going forward Nicole will be there to to help assist me with any other issues that may arise.. Even after 20 years I still still enjoy driving this old thing!!!
December 2023
Service admin Adam was very helpful in getting my QX80 taken care of.Services: Tire rotations