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“My husband and I walked into Value City in Novi MI looking for a couple of items for our home and we had the pleasure of meeting our sales rep Donna F. She was so kind and full of energy and even when we were on the fence about purchasing today her attitude never changed. We made a purchase and any time im looking for anything furniture related Donna will be my go to! Thank you Donna F and Value City!”
“Found unique things here not available at Micheal's, but they will not have it all the time. I have a small business, and I make my own products. I can not use them as a supplier .”
“Thank you, Judy, you hooked me up, literally, as she helped me find a custom, hard-to-find, 4-hook set for my families house. She obviously takes great delight in her work and values every little detail. You're a lovely woman who takes care of that store. You helped me.”
“Kristen is a hoot! We loved her personality! She is very knowledgeable about the different products and was very helpful at pointing out products we might not otherwise have looked at. I would definitely work with her again!”
“I have purchased a fair amount of furniture from Ethan Allen over the last few years and the experience has been nothing but positive, despite delivery delays during Covid! I especially have to comment on the amazing follow-up customer service provided by Mason Sovey. Mason has gone out of his way to handle any and all issues and I can’t thank him enough! Overall great experience but Mason provides customer service at a truly exceptional level and guarantees I will be a repeat customer!”
9:30AM - 9:30PM
43635 W Oaks Dr, Novi
Home Decor
“This store has so many nice things. There are glassware, kitchen and living items. Bedroom and outdoor items as well. Good selection of clothes for the whole family to.”
“It is not easy to please me as a furniture customer, but Bob's Furniture did manage to meet and exceed my expectation. Very professionally done! Nick was awesome, answered all the questions, took time to lead us from one piece to another, and we found what we wanted. Thank you very much for classy work. We will be back soon.”
“Monica greeted me at the store entrance and showed me all of the furniture I had looked at online. She picked out the perfect lamp to go with it and even had a measuring tape to help me with deciding on the right size end table. This was the best furniture buying experience I have had since I furnished my big house in NH. I took home several of her cards to pass out to other residents of my new apartment building since we are all downsizing in retirement. I highly recommend seeing Monica at Gardner White!”
“Josh Costa was very welcoming and did a wonderful job presenting their product. My wife and I were getting tired of trying out mattresses all around and this place was our last. He didn’t pressure us to purchase anything but the product itself convinced us. And his kindness confirmed our purchase decision.
We made it home to think it over and just called to order our very first mattress as a married couple. Corey, I believe, was on the phone to help us out with the order. He was very gentle and helpful throughout the whole process.
I would definitely recommend this location and we are happy that we made a stop at this store.
I would like for the managements to acknowledge both of these gentlemen who helped us out for their hard work.
Thank you Josh and Corey!”
10AM - 5PM
42200 Grand River Ave, Novi
Home Decor
“Randy was great. I am so pleased with my new Bradington Young Chippendale leather chair. Quality at a great price. Great delivery. So glad I stopped and shopped at McLaughlin's.”
“OUTSTANDING is the best description of my customer service experience with KAREN M! She made a last minute shopping trip a most positive one. Her friendly conversation made me feel like the only customer in line. This time of year can be stressful and hectic. Having to deal with the public can be BRUTAL. Karen M is the type of employee I wish I could have the pleasure of dealing with every time I go shopping. She is a true asset to your company! Thank again, Karen M!”
“I spoke with Jill at the Novi store. She has been helping me with some tiles from another store in Minnesota. She has been great to work with. Jill was kind and very professional. I highly recommend the Novi store and, if you get the chance, working with Jill!Grace Millard”
10AM - 7PM
43488 W Oaks Dr, Novi
Home Decor
“We had wonderful experience at Kirklands Novi location , one of the associate Darlyne went above and beyond to make sure I get what I was looking for! She called other buildings to find other unit. She made sure I get the same deal. She made my shopping experience very pleasant!On Wednesday at noon”
“Customer service was great. A young gentlemen helped me out today. Didn’t catch his name. Was extremely helpful and patient. Went back into the stockroom several times to find items for me, also made price adjustments so I didn’t have to buy online. Packed up my car at package pick up and was really friendly. Thank you!”
10AM - 8PM
27400 Novi Rd, Novi
Home Decor
“Crate and Barrel is my favorite store. Love the simple design. The furniture is pricey, but great selection of the glasses, dishes, table and kitchenwear, etc. and prices are reasonable.”
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“Bethany was very knowledgeable on what we were looking for and presented us with a lot of different options! Bethany definitely is educated especially on lazy boy chairs! We are looking forward to receiving our relaxing new chairs!”