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December 2023 by R Brooks
Front desk staff for labs RUDE with distasteful customer service skills! If you don’t like your job! GET ANOTHER ONE! Being polite doesn’t cost a penny! (Younger generation need to understand this & apply it)!!
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September 2023 by Ken Hagar
They were the only Henry Ford blood draw location that said they were open. They were not open and I wasted 2 hours.
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April 2023 by Ms. Naik
I don’t get this? I had a lab appointment for 11:00 am, and I didn’t just walk in, I specifically made an appointment. I am still waiting here at 11:23.I don’t know why they put us through a pointless exercise if you are going to be treated like a walk in any way.It’s always some issue with Henry Ford.
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November 2022 by Stacy Kile
I would give them 0 stars if that were possible. They are ALWAYS ridiculously slow and are horrible at communication. I waited over an hour to get blood drawn, only to be told that it was going to take even longer to wait all because my provider requesting it is not in HFHS. Despite my checking that it would be quick and easy to do the day prior. Complete waste of time, and no one bothered to tell me until I had been waiting for an hour already that it would take even more time. Yeah, there are other people, but my time is valuable too, and I had to make up an hour of work time because of this place's egregious communication and policies. Don't waste your time - go somewhere else.
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November 2022 by Anush Topakbashian
Made an appointment for lab work. Which included fasting. Arrived to my appointment on time but apparently this location doesn’t honor appointments even though I was able to make one on Henry Fords website for this location. First come first serve apparently. What’s the point in making an appointment?? Not happy with the service here. Never had an issue with having an appointment at the West Bloomfield Lab.
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November 2022 by John Mekis
Usually the quickest place to get lab work done in the area
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November 2021 by Alaa Almomani
If you wanna spend aaaa lot of time in the waiting room please come here,,, you have to cancel all your appointments to get a blood drawn, i already took an appointment for it previously
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November 2021 by Kristyn C
Fantastic service for this lab location! Porshe was an absolute sweetheart drawing my labs, as well as efficient!
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November 2021 by rachel Oden
Very clean professional and following COVID-19 protocols, thank you for great customer service experience!
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November 2021 by Corinna Bisanz
Always in & out real fast.
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November 2021 by laurie novetsky
Prompt, friendly & painless