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July 2020 by Good Valkyrie
Very disappointed. Manager was so rude ?
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March 2020 by Kim Court
Worse customer service ever! I would give it a negative rating if I could! The person that was helping us was rude and inattentive. Never going to Finish line again. What happened? It used to be a decent place to buy shoes. Not anymore. Very unprofessional and rude.
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March 2020 by Lakesha Brown-Robinson
Dissappointed that they were out of the sizes that I needed. I even paid for a pair of shoes to be sent to my home for my daughter and there was only one shoe in the box.
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February 2020 by Lovely Nurse
Terrible service and experience with the manager tonight he’s a rude unhappy little fella, I had to wait 20 minutes at the register for him, every time I tried on a pair of shoes, the female salesperson will give me one shoe and take the other pair to the register. The other customers were able to try on both pairs. I bought a pair of shoes they recommended the day before, which caused a blister on my foot, I immediately returned the shoes with the receipt the next day, the manager told me in a rude loud tone, I can’t return your money or give you a store credit, you have to get an exchange only. I was forced to pick a more expensive pair of shoes immediately. The rude manager left my bag on the counter and dropped the receipt and money in my hand. I was humiliated and embarrassed.
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January 2020 by casey dixie
RACIST
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December 2019 by Emre conklu
I purchased a pair of Nike Air shoes. After wearing them , I was having problems with pain on the top of the foot due to its design. The staff and manager were friendly and accepted them back without a problem. I would return back to purchase shoes at this location again knowing that they stand behind their products.
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November 2019 by Kid Bufkin
I've been here 3 times and never do they have the right size of shoe. Like, the guy literally didn't even have the match of the display shoe! How do you even display a shoe that you can't sell?
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November 2019 by cindy sanmiguel
All the employees were on their phones and did not greet their customers. We had to ask for help! Terrible service
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May 2019 by Ammar Kalasho
Great place
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March 2019 by Vickki McNair
Nice selection of shoes and styles, but limited on sizes that r available....
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March 2019 by Spencer Lipscomb
Bad customer service, was told I could replace my shoes due to damage after 3 times wearing them, after they sold me unreleased shoes, and than explained to me how it was my problem and they would not help me. Honestly a joke.
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March 2019 by Joii Haygood
Brian was FANTASTIC
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January 2019 by Evan Loyer
Customer service is terrible at least with my service person today. She was extremely short and rude, seemed annoyed I was trying to buy shoes. Really weird considering it's a shoe store... smh
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January 2019 by Joel Dillingham
They won't return items that have a receipt if you don't have the same credit card so don't buy gifts there.
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January 2019 by Joel Dillingham
They won’t return items that have a receipt if you don’t have the same credit card so don’t buy gifts there.