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June 2024 by Taylor Davis
I had a wonderful experience today at the David’s Bridal Novi location. Sydney was absolutely amazing and made me feel so good about trying on dresses. All of the team working there were wonderful and made my experience wonderful!
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June 2024 by Takeya Johnson
Pretty long but the details are important. My experience not good.
I scheduled my appointment to shop for my wedding dress and my experience was not good or what was told to me on the phone. The young lady that we had to keep tracking down for assist during my appointment was less than helpful. I was ready to go!! However, my mother, maid of honor and I found about 3 dresses our selves for me to try on. The unenthusiastic young lady put me in a fitting room, I had to get hello from my mom and Matron of Honor(MOH) to help with the dress. She didn't know how to clip the dress. We had to ask for clips to be placed. After the frustration seen on my face my MOH went to let someone know how my experience was going and help arrived. After removing all of the young lady clips and re-clipping my dress I love it, we cried and said YES TO THE DRESS.
Now for my fitting (1st). The older lady(name I forgot) that pinned the dress for alterations and the bustle was amazing. I'm was so excited!!
(2nd fitting) I was called to let me know the bustle will have to be pinned again and was not done. I arrived to my 2nd fitting. The seamstress I believe her name was Tameka (?) did a horrible job on my dress. The sheer was cutting under my arms, both side stitching stopped before it should leaving a bulge of material and the bust area was now loose and not holding my bust. I was so upset, I wanted to just cry! The older lady apologized and removed the shoulder stitching. That stopped the cutting. She re-pinned me again and redid my bustle.(new charges) Why... more points this time.
I was sad, disappointed, extremely nervous and a reck with my wedding being less than 1 month away. I called, voiced my concerns and made it clear that I did not want the same seamstress that ruined the alterations before. I received 2 calls. I was informed the manager will handle my dress and moved my next fitting appointment up.
(3rd fitting) She was kind, understanding and attentive. I put on my dress and there was a few little tweaks needed and she did them while we were there. She finished, I put my dress on and IT WAS FINALLY EVERYTHING IT WAS SUPPOSED TO BE!! I wish I had her to begin with.
For what I paid for my dress, the alterations and dress bustle (which I had to pay more for the 2nd time due to more points now ?). Apologize are nice and all but my Bridal experience was pretty horrible until the end. You'd think that due to the seamstress error, my added stress this caused and the inconvenience of traveling back and forth for multiple fittings. David's Bridal would have offered some type of compensation, discount or anything.
Disappointed Bride to be! 3 stars for the clipping from help and my final fitting. Also, the lady at the front checkout counter.
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June 2024 by Valerie Bourque
Marla was a huge help with the sizes and making our experience wonderful! The dresses are beautiful!?
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June 2024 by mikayla moore
Our whole bridal party has the wrong size dress because we weren't even sized up in store. She just told us what size to order based off how the floor model fit us. Why do they wear a measuring tape around their neck if they aren't even going to use it?
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June 2024 by Makayla Salaske
Tiona helped me find the one!
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June 2024 by Geneva McInnes
Helped my bestfriend find her perfect dress for her perfect day!
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June 2024 by Ruth Livingston
Aurora and
Were so helpful! Had a great experience ?
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June 2024 by Stephanie Butler
Aurora was phenomenal made me so comfortable, she found me so many dresses and really sold me on the dress found me shoes and crown , she was not pushy on the accessories , Alexis was amazing with my bridesmaids made them feel beautiful, found so many options for them to try on! Was truly a wonderful experience
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June 2024 by Katie Butler
We had the best time ever! Aurora and Alexis were absolutely great!
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June 2024 by grace h
Paris was so incredibly helpful! I was worried with my sisters wedding being in less than a week after I had a dress in the wrong color. She gave me so options and solutions. I walked out happier than ever with my dress and shoes! Paris is great, GIVE HER A RAISE!!
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June 2024 by shelley Halsey
We had a fabulous experience at the Novi, Michigan David’s Bridal today. The ladies were fabulous, the selection was fantastic, and we left with a selection of dresses that I cannot wait to see when they come back!
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June 2024 by Aimee Morr
Michele is extremely helpful & knowledgeable…ask for her!
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June 2024 by Wendy Cade
Highly Recommend Jane Garcia at Novi, MI. She knew everything we wanted without saying much. It was like we didn't even have to think about the same details she knew what do too. With limited time, we thought to set another date but she found perfect mother of the bride dress and all accessories in our budget!
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June 2024 by Jillian Babcock
Tiona was the best!! Very helpful and kind
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June 2024 by Kathleen Estrada
Maria did a wonderful job :)