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10AM - 9PM
27484 Novi Rd, Novi
Childrens Clothing
“store is organized + clean, staff are professional + friendly.
-1 star bc land's end failed to deliver one of my items from online order. the store can't do anything about it, had to call customer service, leading to a 15m phone call mostly on hold.
overall generally pleasant experience, 5 star would've been not needing to waste my time to begin with.”
“Visited here after many years and found clothes quality have improved and are at much affordable prices. I was really amazed by quality, variety and prices. Must visit place if you need to buy daily wears within budget.”
“I never had an experience like this before, but I went with my husband to buy white dress shirts. I recently had spine surgery and my stamina, strength and pain tolerance is not optimal. While he was shopping I moved a stack of shirts over from a low table and sat down. Now, I admit I was 100% wrong for doing this. A salesman walks over and aggressively says get off the table you’re sitting on shirts. I proceed to tell him I’m not and I needed a moment because at this time I’m disabled. He repeats the statement again with the same tone. I lean on my cane to get up which I was in the process of doing anyway. I meant no offense to the hard working people who have to go behind customers all day cleaning up messes. I place the shirts back and he stalks off. My husband was furious at the way this man aggressively spoke to me. It obviously should’ve been handled with grace, considering I had a cane. We did not make a fuss and I placed the stack of shirts back that I moved and I told my husband, “let’s go.” This man working in the men’s department on 3/1 was clearly not happy or was just having a bad day. After I posted this review I got a response from the general manager and I and I would like to say I really appreciate the follow up and in no way do I now feel that this one person is a reflection on the entire company. I absolutely have changed my rating due to her response. Thank you so much!!”
“Anytime there are plants to promote the store i am going to give it 5 stars. The place is alive and full of shoppers. The staff is awesome and my daughter will be filling her bags.”
“Staff was friendly even if I was there with my 2 lil girls that had No clue what they wantedFitting rooms were nice roomy and easy to get toMy girls gave me several gift ideas to pass on to Santa complete with photos”
“Excellent Customer Service from moment I walked in. Bryan the manager was so kind I had to take a pic with him just to share how amazing he was helping pick a coat.”
10AM - 9PM
27500 Novi Rd, Novi
Childrens Clothing
“Would have been 5 stars. But this Katelyn lady is a piece of work. I'll never come back here as long as she has employment at this store. I can't believe the things she allowed to say to customers.”
“I honestly don’t understand why this store has average reviews. From the moment I walked in, Marina greeted me with such a warm and positive attitude. The store was the first thing I noticed—clean, organized, and not overcrowded like many other Once Upon a Child locations I’ve visited.
Checking in to sell items was super easy, and the entire process was quick. They purchased about half of what I brought and offered a fair payout of around $60. When I checked out, Juanita helped me, and the service was just as friendly and efficient. They even offered to help me carry everything out to my car as I left.
Overall, an excellent experience from start to finish!”
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
“Today was my 1st time shopping @Buckle!! What a fantastic and gratifying experience!! Where should I start….I was greeted by Ayjah and she got right to it! She welcomed me in, asked qualifying questions and Eyeballed my size! She showed me a variety of different clothes and accessories! She wanted to get to know me as a customer! Customer Service was a 10 out of 10! I had no intention of making a purchase but how could I resist!! They have a wonderful variety of styles to fit everyone! She introduced me to Tom and he was very nice as well!
Ayjah signed me up in their system, offered credit, checked me out, thanked me for my purchase, and invited me to shop again!!!! WOW!! I definitely will shop here in the future! If you need someone to get you all the way together with the best fit and service, go see Ayjah!! Fantastic shopping experience!! Thank you!!”