Father and I drove to drive up ATM first, then forward to drive thru window, each with a separate transaction. Both machine and human interactions were excellent with no problems. I highly recommend Chase on Grand River and Beck Rd for their overall outstanding customer service.
August 2022
Friendly staff, short lines (typically), and two different ATM lines for easier access after hours. They are also extremely accommodating to those who have young children (they always offer lollipops). A good, convenient location. An additional bonus is that it is located right next to Starbucks as well.
February 2022
Everyone at this Branch is very professional. The Branch Manager is very knowledgeable. I highly recommend this Branch and Chase as a whole.