Chase Bank offers helpful and knowledgeable staff, with banker Josh S. providing clear, thorough assistance for banking questions. Customers appreciate the smooth account opening process and the detailed explanations about account usage. The customer service is generally excellent, with staff members like Frankline T. being especially helpful and friendly. However, some customers find it difficult to reach the branch directly, as calls often go to automated systems and online support, which can be frustrating. Overall, the bank is trusted and valued for its attentive service.
I had switched to Chase Banking 2-3 years back. I am using this branch for all in person banking requirements. I was always welcomed at this branch. Everyone is very friendly and helping! Continue providing best customer services!
July 2025
Friendly, considerate and practical customer service. This branch really sets the bar vs other branches I have visited. The vibe comes off more credit union than big bank
June 2025
We had a great experience opening high school checking account, thanks to Milan. He not only guided us through setting up the account, but also helped us install and set up the Chase app and Apple Pay with our new card. We really appreciate his support!
