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September 2023 by Brice Lee
We got beyond great service!! We were out of town and got caught in a huge storm long story short we needed some repairs and needed it done quickly. He fit us in last minute did the repairs by himself and didn’t even charge us. Great honest guy friendly service 10 out of 10 would recommend. This shop isn’t gonna screw you over.
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August 2023 by John McMeekin
This week I rented a car from Hertz, the business next door, and accidentally left my car in one of the C.A.R.S. parking spots. It was not well marked and right next to Hertz spot, in a large lot with plenty of available parking. When I returned a couple days later, these jerks had slapped a giant, "Violation", sign on my windshield which was not easily removed (see picture). I'm pretty sure this indicates deeper issues and I'm not sure I'd trust my car with these a-holes.
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July 2023 by Rob Schwartz
RUDE CUSTOMER SERVICE!!! Mike was rude as heck, just kept saying they are busy and that he would rather put the few things he took off back together and me take it somewhere else!! my vehicle has been there for over a week, I just called to check on it as I use it for work and was told another week as they haven't even started working on it!! So now I will take it somewhere new to get it fixed!!! And fixed fast.. its a 4 hr waterpump job!!! MY VEHICLE IS STILL THERE SO THIS IS NOT A MALICIOUS REVIEWService: Auto water leak repair
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July 2023 by JoshuaJames2
Needed a car , inspected before buying. I am a bit out of the area. So, I chose C.A.R. of Novi. Had a good experience. Dave seems to know his stuff. Would recommend!!
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June 2023 by Cayci Swisher
Roughly two months ago, I started having various issues with my 2005 Trailblazer Ext. I have about an hour commute to work/back home daily; so a strong running vehicle is important to me. One Friday morning, on my way to work, my Trailblazer started to missfire. I made it to work and in a panic, called several auto shops in the area. Each one I called told me that they couldn't even look at my vehicle until the end of the FOLLOWING week. I was so devastated.Finally, I contact C.A.R.S of Novi and the kind gentleman on the phone told me that I could bring it up to be looked at immediately. I was elated since this shop is only a mile from my work. Within a couple of hours I was able to pick my vehicle up and it ran like a beast. Unfortunately, that weekend my fuse box started shorting out and my vehicle would have issues starting after it had been warm. This is no ones fault; even though I was a little disappointed that I had JUST gotten the plugs and wires done. I did take it back to C.A.R.S. after about a week of dealing with the fuse box issue. Dave and his crew were SUPER helpful. They got to work immediately and it didn't take them long to find and quote the issue.This vehicle does have a plethora of other issues so I can't see myself sinking the money into it.Fast forward a month, I decided it was time to treat myself to something newer and purched a 2007 Tahoe. I've been very please with the service and work I have received at C.A.R.S. of Novi so I decided to have them do a bumper to bumper inspection for me. Dave wasn't at the shop at the time so I was a little nervous that I may not receive the same helpful information and service. Boy was I wrong! His crew is so nice and very helpful. They answered every question I had. They even text you updates throughout servicing your vehicle which is an AWESOME feature considering my fast paced job keeps me on my toes all day.In the short time that I've been coming to this shop, they have treated me with respect and walked me through each issue and option. Dave is very understanding and willing to work with his customers. Every one here seems very knowledgeable. Their prices reflect the great work they do and your $100 diag fee applies to the repairs you have done to your vehicle. I have always gotten my vehicles back within the day and been astonishingly pleased with the quality of repairs done to them. Thank you to Dave and the crew! You have yourself a new repeat customer. I cannot recommend C.A.R.S. of Novi enough.Services: General repairs & maintenance
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February 2023 by Nevaeh Tickel
I was quoted $1300.00 at belle tire in Northville to fix my flex pipe, I had to wait hours for a call from belle tire. I called cars novi and they got me in ASAP diagnosed the problem & checked my brakes, fixed it same day for $200.00. Super old time shop but really nice guys!Service: Exhaust
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January 2023 by Nathaniel Rock
Wow. Such great service. I'll definitely be back. Highly recommend going here if you want prompt, great service at a reasonable service. They diagnosed an engine problem that a previous shop got wrong, and much quicker than the other shop took to get their diagnostic done.If you're nearby and want a place you can trust. Go here, the first time, every time.
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November 2022 by Arriana Li
Thank you to Dave Smith (the owner) of C.A.R.E.S of Novi for taking the time to listen to the issue I was having with my vehicle last month. I noticed my car leaking fluid and that the transmission coolant lines were rusted. Before even taking my car to the shop, I showed Dave pictures of the issues and he demonstrated his expert knowledge by providing me recommendations and a quote on the spot. He had the parts order that day and they were delivered the following day. The turn around time to get my car running was 48 hours. I appreciate how quickly Dave was able to respond to the problems and his clear communication.This is one example of excellent service I have had here. I have also had oil changes, spark plugs replaced, and brakes replaced at this shop. I have consistently been happy with their workmanship and their fair prices. I will continue to support this local business.Services: Brakes
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September 2022 by Thanga The One
I took my car for AC not working, I over charged by using on shelf freon, I said to them this and after an hour they said I need a compressor and condenser replacement and it would cost 2000$ +. I took to another place and they fixed it by refilling the Freon to correct pressure for 150$. please have a second check with other shop or do your research to confirm before spending a lot.I am not sure if there was real issue when the checked but other place was able to fic quickly for 150$ sure I saved 2000$Service: Air conditioning
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September 2022 by Taylor Calero
Dave has serviced our fleet of vehicles for our company and the service has always been great. He is timely on diagnosing and repairing. We would highly recommend C.A.R.S. of NoviService: General repairs & maintenance
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September 2022 by William Whorton
Went to two different Belle Tires to get my brakes done....they quoted me two different prices and two different list of what Ineeded done. A family member gave me the name of c.a.r.s. of novi and the owners name (Dave Smith). I talked to dave and took it it in two days later for my brake job to be done which saved me around $3000.00.....belle tire wanted $4000.00 to $6000.00. I got to cars of novi at 6 am and dave and his guys took it right in and started working on it....dave kept me informed and showed me my bad parts... very friendly owner of his business .... I will be taking my Truck or any other vehicle i need work done on. Thanks dave and crew for the awesome job done on my truck. Dale W.Service: Brake service & repair
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August 2022 by Jason Mell
Traveling through town and had a somewhat emergency repair request. Responded promptly and took care of my needs swiftly and at a fair price.Service: Air conditioning
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July 2022 by Arturo Santiago
This shop is a family business that runs more like a group of enthusiasts working on their own rides. Their knowledge and professionalism is second to none...I’m sure they could give the techs in Germany a run for their money! Great communication throughout the process, with pictures and a full explanation of options. If you care about getting the best work done, look no further!
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July 2022 by Proclean Cleaners
DO NOT TRUST! I took my car here for the first time for a tire change because I trusted the good reviews. DON’T BE FOOLED!!! They changed my tire without notifying me of a major problem which caused my wheel to turn inward and now I’m stuck with a bigger problem and much more money to pay. They won’t even give me a new tire saying “all you wanted was a tire change and you never asked us to look at anything else” I have never seen such an unprofessional business and owner. Shame on you.Service: Tires
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July 2022 by christopher perkins
New favorite car mechanic shop! Just had my radiator cooling fan replaced. I walked in randomly one morning to see if they can help me with my radiator fan not turning on. Dropped off my car and under 22 hours I had my car back with a brand new radiator fan. Very friendly owner that doesn't try to sell you everything or say your car also needs this and that done. Will 100% be going back. Also very fair/good pricing. I payed much less then I thought I would be paying. Thanks again!!Service: Auto maintenance
