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December 2023 by Light Hathos
Had to try 3 pumps to get gas. Fix your pumps.
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December 2023 by Gio Toscano
The cash register man with beard is very confrontational and looking to argue. Beware and read comments. This is a gas station for the public- period, end of story. A gas station. This isn’t a 4 star hotel entrance. If this was the Wild West he’d be outside shooting at vehicles to move.
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November 2023 by Dragan Tosic
I was not able to pay for fuel at pump. When I got in store, the clerk stated it was weird and he had to fix it so I could do fuelWhen I went to pump fuel, I pressed regular, and halfway thru it was pumping ultra. When I got back in clerk, saied pump 0 was giving them problems for a while. Mgr stated hose hit ultra button and he can't do anything. Don't go there
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June 2023 by Tashia Wiggins
The cashier is racist and very rude… said he was the owner and refused me service but served the white guy… I don’t recommend this gas station to anyone, especially if you’re on your way to work and he works in the morning
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April 2023 by Bigeazy
Yeah if your a hard working person don't go hear tried to pull a 24 ft strait truck into this empty gas station to buy some drinks and stuff for the day btw not taking up any space. The attendant meets us out side and refuses our service no problem to me. Won't spend my money here any way. Joke of a business to turn down customers because of a truck it's not a semi jeez
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February 2023 by Lafrance Lewis
This gas station has the worst customer service, and I think the owner works there he has a very nasty attitude. He is very rude very confrontational very argumentative! I'm not even sure why he has a business or still in business. But I refuse to patronize any business with poor customer service. I don't buy gas there I don't buy anything there I stopped in maybe twice to play the lottery. For one lottery number they refuse to punch it in a computer okay that's fine I'll write one number on the bet slip. Than he's mad because I want some easy picks. The lottery commission should really reevaluate this location, they can't possibly be making any money on the lottery.... the killer is the sign that they have up saying do not scratch your instant tickets in the store. Just all around terrible and the only reason I went there twice is because it's right near my job and almost basically the only gas station right here in this Novi area but I refuse.
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November 2022 by Marissa Alcantara
Dirty. Do not get self serve drinks here. Lids sit in dirt and dead bugs. Clean out your lid and cup holders! Disgusting.
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June 2022 by Alyson L.
I work around the corner and stop in to grab a coffee some mornings. If you bring your own cup, the coffee is only $1! I worked in coffee for years, and for $1 they make a great pot of coffee. The guys who work here are friendly, and are always quick with check-out. Good prices on the drinks in the cooler (for a gas station) the store may be a little dated, but it's clean and easy to maneuver.
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January 2022 by Ergi Hoxha
I love the car wash. I also like the workers here.
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December 2021 by Shifat Taushif
This review is for the Car Wash. So it does have a decently priced touch less car wash. But it’s often broken. And the payment machine never has change or enough paper to print the receipts. So if you come here, only pay for the wash with your credit card. That’s assuming you can use it though, seems like it’s broken on a weekly basis.
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November 2021 by Edwin Martinez
Every since they started making changes to this place I wouldn’t go to another gas station. The lady that works there is the nicest and so are the two other gentleman I’ve came across that work there.
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July 2021 by BH.Senior
This place is not great on customer service. I've had a few weird experiences here. This time I walked away a completely unsatisfied customer. I 0aid $18 for a car wash. Afterwards I go to get gas. I use to work at a gas station so I can tell the attendant is turning my pump off. I use to work at a gas station After we talked he did a second time. I proceeded to walk around my car and check out my new wash. There were still a few spots left. I walked back in and asked what's wrong with the pump a second time. The attendant immediately got an attitude telling me my card isn't working and that it's not his problem so whatever. The card reader accepted my card just fine. I also asked if I can go Thursday the wash again since it was almost 20 bucks and didn't complete clean my car. Again I recieved even more attitude this time ( I was actually taken back by the rudeness). So I asked for his name to file a complaint. He responded, I own this place who are you going to complain to. I'll be contacting BP's cooperate office. FYI I visit for the car wash. I thought it was the best around. Never had a issue until today. Also YES I felt race played a part due to the behavior and level of disrespect. Very unprofessional!
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June 2021 by Matt K
I used to buy car wash every time when I fill the tank and sometimes I could not use it within 30 days. Make sure to use your car wash within 30 days. It expires after 30 days and the owner will proudly refuse to extend it even though their car wash is not working quite often. I run small business and told all my employees to avoid this place.
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March 2021 by Mike Brady
Car wash is not been open for two weeks. What a pain. When will it be fixed?
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March 2021 by Nikhil Wilson
Review is for the car wash. First time getting a car wash here and the car came out cleaner than I expected except the back side of my car, maybe because of the shape of my car. I will definitely return just for the choice of touch free wash. You have hybrid choice of touch free or soft touch brush wash and equipments seems to be well kept. I wouldn’t recommend it for larger than suv vehicles.