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April 2024 by Kayla R
I’d give zero stars if it let me. I’m a teacher and needed a newspaper at the last minute for an activity. I called my spouse and asked them to drop one off at my school, so my spouse stopped at this BP location to purchase one. My spouse walked in and asked the clerk “do you sell newspapers here?” Instead of just saying no, the clerk (man with a beard) had a nasty, snarky response of “no we don’t, this isn’t 1963.” When my spouse commented that the sarcastic response wasn’t appreciated, the clerk continued with his nasty attitude, saying something about “you know, in New York, they’re trying to build time machines.” Literally all that was said to the clerk was “do you sell newspapers here?” and his response was immediately sarcastic.
Honestly - how uneducated are you to think it’s okay to speak to potential paying customers this way? Just because you are a miserable person does not give you the right to speak to others in such a manner. My family will NEVER set foot inside of a BP again because of how we were treated just for asking a simple question. We will never spend a penny at any BP location, regardless of who it is owned by, because of this employee.
And it seems as though we aren’t the only people with this issue, as the reviews for this location are inundated with negative experiences regarding this clerk. If this man is truly the owner, he obviously doesn’t care about how he treats his paying customers. Don’t give him your hard-earned money. Do yourselves a favor and give your business to the Mobil at Grand River and Novi rd (just about a mile down the road).
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December 2023 by Light Hathos
Had to try 3 pumps to get gas. Fix your pumps.
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December 2023 by Gio Toscano
The cash register man with beard is very confrontational and looking to argue. Beware and read comments. This is a gas station for the public- period, end of story. A gas station. This isn’t a 4 star hotel entrance. If this was the Wild West he’d be outside shooting at vehicles to move.
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November 2023 by Dragan Tosic
I was not able to pay for fuel at pump. When I got in store, the clerk stated it was weird and he had to fix it so I could do fuelWhen I went to pump fuel, I pressed regular, and halfway thru it was pumping ultra. When I got back in clerk, saied pump 0 was giving them problems for a while. Mgr stated hose hit ultra button and he can't do anything. Don't go there
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June 2023 by Tashia Wiggins
The cashier is racist and very rude… said he was the owner and refused me service but served the white guy… I don’t recommend this gas station to anyone, especially if you’re on your way to work and he works in the morning
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June 2023 by Vincent Venturini
Worst worst worst.
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June 2023 by Marissa
Dirty. Do not get self serve drinks here. Lids sit in dirt and dead bugs. Clean out your lid and cup holders! Disgusting.
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June 2023 by Stan Stockton
Closed at 7pm. Time incorrect
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April 2023 by Bigeazy
Yeah if your a hard working person don't go hear tried to pull a 24 ft strait truck into this empty gas station to buy some drinks and stuff for the day btw not taking up any space. The attendant meets us out side and refuses our service no problem to me. Won't spend my money here any way. Joke of a business to turn down customers because of a truck it's not a semi jeez
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February 2023 by Lafrance Lewis
This gas station has the worst customer service, and I think the owner works there he has a very nasty attitude. He is very rude very confrontational very argumentative! I'm not even sure why he has a business or still in business. But I refuse to patronize any business with poor customer service. I don't buy gas there I don't buy anything there I stopped in maybe twice to play the lottery. For one lottery number they refuse to punch it in a computer okay that's fine I'll write one number on the bet slip. Than he's mad because I want some easy picks. The lottery commission should really reevaluate this location, they can't possibly be making any money on the lottery.... the killer is the sign that they have up saying do not scratch your instant tickets in the store. Just all around terrible and the only reason I went there twice is because it's right near my job and almost basically the only gas station right here in this Novi area but I refuse.
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November 2022 by Marissa Alcantara
Dirty. Do not get self serve drinks here. Lids sit in dirt and dead bugs. Clean out your lid and cup holders! Disgusting.
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June 2022 by Grace Antone
such friendly staff even though understaffed. great service, will be coming again!!!
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June 2022 by Rawad Hadla
Gas nozzle kept shutting off at half tank
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June 2022 by Alyson L.
I work around the corner and stop in to grab a coffee some mornings. If you bring your own cup, the coffee is only $1! I worked in coffee for years, and for $1 they make a great pot of coffee. The guys who work here are friendly, and are always quick with check-out. Good prices on the drinks in the cooler (for a gas station) the store may be a little dated, but it's clean and easy to maneuver.
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January 2022 by Ergi Hoxha
I love the car wash. I also like the workers here.
