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July 2023 by SugaShayn
The young lady that helped my son and I pick out some jewelry on June 28th, she was lovely. And she told about your website and I bought more jewelry today. I have metal allergies and it's very hard to find gold body jewelry and she let me know it was more styles available online. Thank you
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May 2023 by Dontay Williams
Amazing phenomenal job and amazing employees
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February 2023 by Karlie Silvestri
Dante did a wonderful job piercing our one year old’s ears. He was patient and helpful while making our earring selection and was very friendly to our little girl. He worked quickly and made great placement of earrings. The other associate was also kind, and helpful to him during the piercing. We are very grateful for the positive experience. Thank you Banter!
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February 2023 by Krischelle Hawkins
Great place to get a piercing.
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January 2023 by Tricia Duska
So I’m visiting from Florida and my daughter wanted her third piercing so we go here. I was so impressed by Laura that I will be contacting corporate to tell them what an asset she is for their company. She took her time and was so precise on placement. She was so informative and had great conversation. She was so great that my sister ended up getting her second piercing done then I chose to do my second piercing and cartilage. Because she was so wonderful and precise and took her time she was able to get two more sales! She was the only person working and was able to handle customers with Grace and professionalism. Letting them know she would be with them as soon as she could that she was helping us! I wish I would’ve gotten her last name because I was just so impressed with Laura!! If you go to this location ask for Laura you wont be sorry. If you have to wait for her then trust me she’s worth the wait.
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January 2023 by Rachit Jain
Jasmine not only provided top-notch service but gave an extremely memorable experience overall for piercings. She kept us engaged with her overwhelmingly positive attitude and also provided the most detailed of care and advice. Never knew tagging along for piercings would be such a fun experience.
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January 2023 by Corey Marsh
Laura Beckett is the absolute best! Not only did she go above and beyond to meet our expectations, she also was very friendly. Easily the best customer service rep I have ever dealt with! Girl the girl a dam raise!!!!!!
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January 2023 by Josh Billings
Horrible customer service. Tried to make me repurchase a warranty and charge me a price difference to exchange the same value earrings. Will be reaching out to corporate
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January 2022 by Mz. Dedee Smith
I loved the service the young lady gave me this day ??I can't remember her name but, I called 1st because I'm not familiar with the Novi store. She gave me directions that lead me right to the mall and the store inside. She was very attentive and polite. Thank you so much for your service sweetie ? I really needed to replace those earrings and my gigi babies necklace
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January 2022 by Grace Brighton
It’s basically a grown up Claire’s. They people working there clearly don’t know what they are doing and I had to remove my earrings 4 days after I got them. I have had piercings before and I have never had an issue. The earring was too small and wasn’t put on correctly when I got the piercing. It’s cheaper to go to a piercer in a tattoo parlor. Worst 50+ dollars I have ever spent.
