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“Vibe is always on the ball and notifies me through text. Usually if there is a problem such as suspicious charge on my account they are quick to correct anything and they used to be credit union and I worked for the company and that’s why I’m with them and they’re doing a great job.”
9AM - 6PM
24235 Novi Rd, Novi
Banks
“I have been a client of flagstar novi for about 7 months after banking w another institution for many many years i switched over to flagstar and the novi branch is closest to me i was intiteled to some perks due to the type of account i had i had not received what was promised so i dealt w julia the bank manager to resolve the issue she was on top of it immediately it was handled very quickly and she calledme back couple times i love this bank they truly care about there clients they want u to be happy i feel very important w this bank julia is amazing great custmer service i highly recommend this bank to everyone”
“Super helpful staff at this location!!! The managers here are amazing and take the time to answering all your questions with as much information as possible. Looking forward to working with them in the future! Thanks again!”
“Jesse Kotalik is second-to-none in all he does, from personalized customer service, to knowledge about products, to patience and understanding about the customer's needs. I highly recommend Jesse and his team at the Novi branch!”
“I cannot say enough good things about the staff here!! The team at the front desk and tells are very friendly and welcoming. The financial advisors and client service teams at this branch went above and beyond helping me solve some issues with my investments accounts. They were always willing to help me understand what was happening, why, and how we could reach a solution. 10/10 recommend them to anyone who banks at chase”
“I have not had a good experience with this credit union at all, had countless problems, had to get in contact with one of the Vice Presidents at one point to resolve an issue. The only redeeming experience I’ve had has been with the staff, Lisa was unbelievably kind, understanding and efficient. The customer service is great if you call.”
9AM - 5PM
41325 W 10 Mile Rd, Novi
Banks
“Friendly staff, I came in about 20mins before close and was still taken care of in a nice way. Was taken care of right away and given some useful information about my account that I didn’t know”
“No matter when you want to get banking service, you just simple asked for helps and always got professional answers and supports properly, let you enjoyed awesome client experiences!”
“Stopped by to open a business savings account, since we already have a business checking account. Joshua helped us today. He was able to help us out since he had an opening. We were able to open an account after signing some paperwork. We also were given some paperwork for the business cards as well as”
8:30AM - 5PM
43251 Crescent Blvd, Novi
Banks
“Having been content with my 457 Plan Management at Mass Mutual, I was disappointed with the forced transfer of my Wayne County Plan to Prudential. They were so difficult to work with, and I was so dissatisfied with their Reps, that I insisted on making a change. I was told by someone in authority at Wayne County that I could opt out of the 457 Plan, and transfer my assets to an IRA. I chose Charles Schwab - Great Choice! Although Prudential cheated me as I left by selling my positions w/o my permission, Schwab has proved to provide the perfect choice for me, given my Investment strategies, and level of knowledge. Now, I use nothing but ETF's. In 2022, I broke even, when the S&P was down almost 20%, and the SH inverse S&P ETF was my biggest profit-maker! As I approach my 75th Birthday, I've achieved a 13X, that is, multiplied my NAV by 13 times, from its low in March of2009! Never could have done that with either of the prior 2 firms. Thank you, Mr. Schwab!”
“The loan agent was very knowledgeable about boat loans. She gave me a list of everything I needed and when I returned with the information she requested everything went smoothly after that.”
9AM - 4PM
41400 W 10 Mile Rd, Novi
Banks
“This bank is a great bank with great service as many of them have. The bankers are good bankers and the managers are great managers. I would highly reccomend this bank to others and would suggest opening a checking account and a credit card with them for new clients.”
9AM - 5PM
48050 Grand River Ave, Novi
Banks
“We were there after 4 on Friday evening to open up a new bank account for my wife. Financial Advisor (Chase M) was very polite and able to help my wife to open up a new account. He was able to answer all of our questions very patiently and overall we were very happy with our visit to this location. Thanks again Chase for your help.”
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“They are helpful, nice, and easy to work with especially for borrowing and paying backloans. Your local branch is there to help you through and streamline processes. Online bill pay is also set up well. Rates are good especially with member 1/2 percent dividends even on borrowed amounts.”