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“The sales team at varsity Lincoln was great. They were not pushy and very knowledgeable about their product. They were willing to work with us and provided extra care for the items we had concerns with. Recommend.”
“This shop is amazing! I got into an accident while out of town and wanted to be sure my car was safe to drive back the 2 hours north. The owner was so kind that we has restored my faith in the world. He got me an appointment fast just to make sure I could get my son and myself home in one piece and gave me the peace of mind I needed. I can’t thank the shop enough for squeezing me in because I was a nervous wreck. Definitely recommend!!”
“I brought my car in for a safety recall and ended up needing a few other things repaired. Bill Harding was great to work with. I utilized their shuttle service and both the drivers were really friendly.”
“I had a tonneau cover put on my Ram 1500 over a year ago and was so impressed with the customer service. When my son needed a grill and bush guard installed on his Ram 3500 I didn't hesitate and my first and only call was to Joe. If you're looking for great customer service and amazing work for your vehicles look no further.”
“We didn't end up getting a Lincoln, but I can't recommend Rich enough! We came in pretty late on a Saturday and they were about to close. Rich was one of the best salesman that we've ever dealt with. I mean, we spent a lot of time shopping around before deciding to even get a car and Rich was the best salesman that I've dealt with by far. He also gave us the best price out of all the places we met with. While I ended up going with another vehicle, I will 100% be back to Rich when my new lease is up and I decide to get a Lincoln!”
“Jaguar Land Rover of Novi is without a doubt the best place to purchase a vehicle from, also to go to get serviced, they have just the best outstanding amazing customer service you will ever come across, with an amazing high level of information and knowledge about all of their vehicles they service and have in their inventory. Johnny Manoviec is my favorite service advisor, he is always very accommodating and accurate with my needs for service. Great smile and character, always polite and extremely helpful. Above and beyond every time this young man does wonders for his customers. The whole entire staff that I’ve came into contact with at this dealership deserves 10 stars. Go here and do yourself a favor and purchase a vehicle from here. They will take great care of you before and after purchase. Special shout out to the entire team at Jaguar Land Rover Novi.”
“Excellent work, and done when promised!!! This was my second experience with them, and will be my first call next time (hopefully not too soon!!!)Service: Body & Trim”
“I stopped into the Advance Auto Parts location in Novi, Michigan because one of my windshield wipers wasn’t functioning. I was about to get on the road and head back to Wisconsin in a snowstorm. Thankfully, Tamara was there to save the day! She quickly assessed what was wrong and got it working again. I’m so appreciative of the professional and helpful service. I was able to get home safely, thanks to Tamara!”
“Went to Rover dealership on Saturday to pick up my Rover HSE only to find out that service was not open and needed to come back on Monday. Saturday was the only day I had a ride to pick up my car. Lenore Parvu and Robbie Ghanem went up and beyond to find my keys and get approval to release my car. I paid my bill and was on my way and did not need to come back. Thank you for assisting me!”
“Today I stopped in to get a battery replacement for my vehicle. I met a father and son tandem named Mike and his dad, Milton. Milton is an absolute gem, A gentleman, A knowledgeable professional, but what makes this visit worthy of a perfect rating is…SERVICE. Milton went above and beyond the call of duty. Educated me on the science of batteries. I was so impressed by this gentleman that I introduced him to my family…because he made me feel like his. Thank you Milton for who you are and what you do. To anyone who may be reading this…go to the Novi location (a small independent store, not a big box store that treats you like cattle) spend your money and support this business.”
“We didn't end up getting a Lincoln, but I can't recommend Rich enough! We came in pretty late on a Saturday and they were about to close. Rich was one of the best salesman that we've ever dealt with. I mean, we spent a lot of time shopping around before deciding to even get a car and Rich was the best salesman that I've dealt with by far. He also gave us the best price out of all the places we met with. While I ended up going with another vehicle, I will 100% be back to Rich when my new lease is up and I decide to get a Lincoln!”
“Thank you Matt Burrell for all the hard work and patience shown to me in finding the right XT5 for me at the right price. You really made the process so much easier and I know this will be a lasting relationship. I plan to share your contact with friends and family. Thanks again!”
“Very knowledgeable staff answered my questions very well and explained a few things to help with my repair. It's worth maybe the few extra dollars to get the genuine parts and not have to go back and forth trying to get the one you need. Just go to cat and get it right the first time!”
“I stopped by today to test what I suspected was a bad battery. Pat greeted, promptly checked my battery, confirmed my suspicions, gave me my options, and installed the new battery in the windy, blistering cold all in under 30 minutes. He was awesome and I’m so grateful for his help and fantastic service!!!”
“They were quick and efficient despite being extra busy when I dropped my car off. They helped me save some money and offered excellent advise to keep costs of future repairs down.
Staff was welcoming and polite”
“So far soo good. Mike from connect is my guy. He really took his time looking over my car, giving me an estimate, and explaining to me the process and everything how it works. His attention to detail was fantastic so far so good. I’ll keep you posted!”
“We are so happy to have found our go-to Infiniti dealership. Our car had a difficult problem that others could not identify and fix. Suburban Infiniti of Novi technicians gave the car a thorough inspection of all its systems, identified and fixed the issue, then gave it another thorough inspection. We are extremely pleased with our service consultant, Robert Kelly, who was extremely professional and attentive to our concerns.”
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“Stopped here for the first time while visiting family to pick up a Axial balaclava, I didn’t get the gentleman’s name unfortunately but he showed me nothing but respect and we even had a small chat about my first motorcycle, very nice guy. Absolutely recommend coming here, you’ll find amazing prices on gear, and you’ll be treated with respect while in the store.”