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November 2023 by John Martins
Delivery is a little bit slow ?
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November 2022 by Logan Heater
Ruined my life and livelihood. I am a former employee and had gotten terminated for no reason and no one would answer my calls when I would try to get an explanation as to why. Warehouse management along with distribution center management both terrible with following company policies and I have nothing bad to say about the driver management
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November 2022 by Chris Mccarthy
awful customer service and CPU has no idea what theyre doing at all. Theres literally never anybody at the desk, and Ive been here over a half an hour at will call and still have yet to be taken care of. Do better
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December 2021 by Mark Zolnoski
Absolutely the worst customer service EVER. Ordered tires on November 19th and agreed to pay the additional $100 shipping. Called back on the 22nd to get a tracking and was told not available yet but they would call me with it. Called back on the 23rd and was told still no tracking, rather odd, and was again told they would call me back. Had to call AGAIN on the 30th and was told 2 had arrived at their facility and they were going to get a tracking and call me back, again, no call back. Called AGAIN on December 1st and asked for a supervisor. Told no one was available but she would have one call me back.........Two hours later I called them back and I have currently been on hold waiting for a supervisor for 25 minutes as of right now. Sad thing is we have a customer WAITING on these tires to complete a job.
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August 2021 by Marquis Neal
Got here a 8:40 appointment was at 9. It’s going on 2 and still not unloaded. Don’t think I’ll deliver here again (it’s my 2nd time delivery here first time was 10hrs to get unloaded).
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October 2020 by Tori Cares
I had an amazing experience here everyone was very helpful even the general manger I hope to work with them in the future
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August 2020 by Cutlass Supreme
Great people work here. I enjoyed my time at the facility. It smells awesome.
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August 2020 by Johnny H
Pretty good. Will call a bit slower now that you can not go in.
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July 2020 by Jonathan Mikolajczyk's
Terrible experience with delivery times. Very hit and miss.
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July 2020 by Kalin Smith
Unloading is a nightmareAlready 6hrs and still not empty
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April 2019 by Vaughn Johnson, Jr.
Called for information on overnight parking and Buzz from the Rochester branch was very courteous and called the Novi branch to confirm that there was.
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October 2018 by Steven Hughes
Very professional staff. Competitive pricing on a wide range of tires. Their warehouse is very well kept and tidy. Keep up the good work.
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October 2018 by Robert Summers
A very large distribution warehouse. One of many. We deliver continental tires to this facility.(j rayl trucking) located in novi mi. Just outside Detroit mi.
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October 2018 by Miss Sanders
Staff here is on point! Professional helpful knowledgeable and accommodating. Thank you for your consistent service.
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October 2018 by Rob Pros
Anytime I've needed tires for my clients cars these guy have come through with flying colors. 10/10 will buy many more tires from them.
