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April 2024 by Jessica Seirra
The workers here never greet customers, never ask how you are doing, and when the transaction is done they just look at you silently. If you say “have a good day” to them, they don’t respond. Overall it’s an awkward experience and not a welcoming environment. The vibes of this location are off. I wasn’t surprised when I read a review similar to my experience.
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January 2024 by Juan Original
Don't show on website this location is close at 12 oaks
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November 2023 by Israa Al-Talakani
Such a friendly and welcoming environment, even greater customer service and care! An employee with the name Sultan greeted me and helped with my order, he made the shopping experience nice and quick. I usually shop at the Troy location but I will definitely start shopping here!!
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November 2023 by cassidy smock
Workers are so rude. I had a return and walked up to the register. They all looked at me, didn’t say anything and turned around and when they did come over to me were so rude. Def won’t be coming back to that store
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June 2023 by K N
The coat fabric, which I love, is sturdy and warm.
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March 2023 by Blake Jenkins
Reliving the ol hs days. Cool store
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February 2023 by Craig Pfeifer
Great experience! Friendly staff, clean, well organized store.
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November 2022 by Alex Dubey
Love the A&F brand, awesome products
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October 2022 by Abby Kiroff
Honestly, if I could give this place zero stars I would. This location has some of the rudest employees ever. If you're thinking about going to this location, DON'T! An awful place with awful employees.
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September 2022 by Sarah Brooks
Honestly, nice store but the staff is anything but nice. Me and my friend went shopping and were in contact with at least 3 employees, all of which had some sort of attitude and what seemed like 0 customer service experience.Accidentally charged my friend for an item she didn't want (which happens), but then the manager helping the cashier return the money back to my friend was the rudest of them all.Not impressed. Shop there if you don't need help and don't care to talk to people.
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July 2022 by John Carrington III
Was out shopping with my son to get him some summer clothes and we ended up stumbling into this Abercrombie & Fitch location at the Twelve Oaks Mall. We were greeted in a very friendly manner by Kevin, who helped my son through the whole process and made some good recommendations. At the end he was very helpful in the checkout process and the fantastic customer service continued. Kevin exemplified what customer service should be like everywhere. We will be back and I would like to give a huge shoutout to Kevin for the awesome customer service.
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June 2022 by Timothy Kincaid (T.J.)
Clean and well staffed.
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June 2022 by Jacob Follis
Nice clothes
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June 2022 by TODD CALLCUT
yup...still wear Abercrombie!
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June 2022 by Paul Meyers
Excellent selection and service
