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August 2023 by Artemio GAbrielle PEREZ
The commitment to customer experience at this salon is truly exceptional. The staff always go above and beyond to make sure that their clients are happy and satisfied.
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August 2023 by Sequoia Hardy
The quality of the work is good, but the actual customer service needs improvement. The wait times are long even if you have an appointment. My first visit I waited 2.5 hours and I had an appointment. I was charged $30 for a shellac polish change on my toes, but they gave me 10% off of my total service of a polish change and full set for the wait. My second time I also had a wait..They always seem to be over booked and understaffed. Yesterday would’ve been my third time attending for a polish change and fill in, but my appointment was never recorded in the book and the staff was unwilling to accommodate me even though the mess up was on their end.Services: Nail polish changes
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August 2023 by Nia Rodriguez
I love the friendly and professional staff at this salon. They always make me feel comfortable and welcome, and provide a high-standard of service that is unmatched.
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August 2023 by Jan Harald F. Ramos
I'm always satisfied with the quality service and experience at this salon. The staff are dedicated to customer satisfaction, and it shows in everything that they do.
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August 2023 by Gabriela Hylton
A little rough with the file and acrylic removal but did a great job! I love the shape and he was able to create a super design for me!
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July 2023 by Peggy VanSlooten
I had my nail tech for over 20yrs. He had to move out of state & I've been looking for a new salon for the past 2yrs. I finally decided to go out of town & tried Lux. I'm very picky, OCD & a perfectionist. My old tech called me "Picky Peggy". La did my nails & she did an EXCELLENT job! Cost doesn't matter to me, quality does & she gave me that! Thank you so much! I will be back & i look forward to the same quality next time!
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June 2023 by Autumn Homoly
Went for my first time to this salon for a pedi, Tyler did such a fantastic job! I've never had such a good pedicure !! Everyone at the shop was super friendly and I was also impressed with how clean the salon was . Will definitely by my go to spot from now on.Service: Pedicure
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May 2023 by Kelly Amante
As a first time customer, I had an excellent experience. Lux Nails & Spa does not cut corners. This salon is a calm, clean, and professional environment. Tyler was very kind, communicative and detail oriented. I would recommend him and this business to anyone.Service: Pedicure
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May 2023 by Christina Flores
I had a fabulous experience at this nail salon! The manicure was great quality and lasted longer than two weeks. The staff was polite and super friendly, making me feel comfortable during the process.
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May 2023 by Natalie Barnes
The waxing services at Lux Nails Spa are great for sensitive skin. The staff is gentle and the results are long-lasting. I highly recommend them for all of your waxing needs.
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April 2023 by Nadia Luce
First time here and it was a great experience. Out of all of the nail salons in Muskegon, this place is the best. They take good care of you and it was great!Service: Dip powder
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April 2023 by Kelsie Belter
They were so nice, they got us in even when they didn’t do walk ins. Got shellac done & Lady I got was very nice & sweet!Service: Manicure
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February 2023 by Rylee Anderson
I had a great 1st time experience here today. Tyler did my nails and he did such a great job and took his time. Before coming here I never found a nail place I truly love but I have now found the one and will definitely be coming backServices: Nail painting
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February 2023 by Kate Cameron
So happy I made the choice to get my nails redone here. Super clean salon and extremely friendly staff
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January 2023 by Emerald M
I got my wedding nails done here and they do an absolutely great job! They also provide good service. Expect good work to be done here :)Services: Nail painting
