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May 2024 by Alexandria Hunter
Very disrespectful employees!!! One of them tried to cancel my transaction because I accidentally grabbed 5 treads instead of 6 so I ran to get 1 and came back to her having an attitude with me and huffing and puffing. Good thing my sister was there because she told me she was rude to her and said under her breath what are we doing here and said next in line while she was standing there and she repeated what I said to her and she was trying to argue with her saying that I didn’t state that I was going to go get another tread when I did loud and clear. I know it was a long line but working in customer service you still have to treat customers with respect. Also, she tried to say the thread wasn’t on sale when it was. ?
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March 2024 by Jim Berlin
Needed speaker cover fabric and found out there is a special fabric and they carry it. Thanks for the assistance ?
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March 2024 by Brandi Smith
Nice variety, and friendly people, the store was a mess... kinda feel like they are cleaning out everything and starting over. parking lot could use some attention.
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March 2024 by Catrina Glover
This establishment has ultimately reverted to the cordial and inviting environment I recall from my childhood. Each associate demonstrates helpfulness, friendliness, and expertise.
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March 2024 by FUPA Clyburn
Great customer service
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February 2024 by mecca
Terrible costumer service. Straight up. The cashiers are disrespectful! I needed more yarn for my blanket and I asked one of the 4 employees standing at the register for more yarn because it said 9 was available online, and the one girl who was actually helping a guests stopped helping her costumer to rudely tell me that they are in boxes and they don’t know where they are at and they can’t get them for me. Just weird, what are you being paid for if not to do your job? So, I left the store and placed an order for the yarn so that they HAD to get the yarn from the boxes. One hour later, I got a notification saying my order was ready to be picked up. Just ridiculous. They were able to grab the yarn that quick for my order but not able to do it when they were standing around the store. Definitely start observing your employees more because almost every cashier that I have encountered has given me some type of attitude. Once this blanket is finished, I definitely won’t be back. Hobby Lobby it is.
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February 2024 by Lindsey Busman
I like to use the online order feature to do a pick up so I do not have to bring my kids in the store. Each time I select an item to put into my cart, it tells me there are 10+ in stock. I place the order and less than an hour later I get an email stating that part of my order has been cancelled because it is out of stock. If I want to have it shipped, I have to place a new order. This has happened THREE times in the last month. I am wondering how their inventory can consistently be off or if their instore shopper doesn't feel like getting stock from the back room or something. So frustrating!
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December 2023 by Michelle Lundeen
Service is terrible! Clerks are straightening shelves while there is a long line at checkout. They could see the line. Finally after a long wait they come to the register to help. Very disappointed.
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October 2023 by Laura Batey
Still many open spaces in the store. I think they are hiding the Christmas decor or it has yet to arrive. It was supposed to be part of the moonlight madness sale but nothing was really out. Need to be quicker to get help at the cutting table.
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October 2023 by Darbones North
Employees are nice, however managers do not do anything about baligerant customers that push their cashiers to the point of tears. This has happend on multiple occasions I have seen and heard from others that visit
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October 2023 by Debby Fraly
These people were amazing I found my mom's yarn she's been looking for I was so impressed by the tons of yarn ,there store is big they had a ton of stuff !!
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September 2023 by Rhonda Fredericksen
I bought 2 pairs of earrings, missing the 3rd pair, for just 75 cents. One of the best deals I've had in awhile.
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July 2023 by Diane Lanore
Couldn't find what I needed, also couldn't find an employee, when I did he said he only takes care of the sewing machines
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July 2023 by james keigley
A great place to buy craft supplies anything you may need for crafting I recommend this place
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July 2023 by C C
Good place to go for a change of pace. Large selection of material, Detroit tiger, Michigan state, Mich etc
