“First visit. Looking for a local place to consign and landed here. Very friendly and helpful staff. Though I was directed to stand in line when I first entered (which I did for over 10 minutes), and should have been directed to go to the back. (If you are bringing in clothes to sell, go to the back room!)
Staff helped get my items on hangers (they ask that items come in on hangers, but will supply them if you need them) and told me about the process. Since it was my first drop off, they had me shop around for about 10 minutes while they looked over the 8 sweaters and 6 pants I brought in.
The store feels a little cluttered and crowded, but it really is run and organized well. (I was there on a 'drop off Friday' too, which I think added to the crowdy-ness.) And everyone was very friendly and helpful.
They accepted most of my items, and returned the others. I'll call in a few days to see when they hit the sales floor and check on their status. So far, a great consignment process.”
“This is one of my favorite places - for both shopping and consigning! I've found so many nice decor pieces here over the years... all different sizes, different holidays, etc. The owner, Cheryl, does a great job displaying everything and makes great use of the space she has. If you're shopping there and see something you like, buy it - because if you wait and go back a few days later, it will probably be gone! Yes this store is only open from 11-3 Tues through Fri and 10-4 on Sat, but she is a one person owner, and does everything pretty much by herself. This store is a great place to consign - it's a 50/50 split, and you can collect your payouts anytime you want to when the store is open. Most other places have very strict rules about when you can receive your payouts and make you wait several weeks, so Cheryl is an A+++ with her easy payout policy. It's much appreciated!”
“I had so much fun shopping in this store. I read a lot of harsh reviews and my reaction to them is people always think their used stuff is worth so much more than it is- I hear the same complaints about every higher end thrift store. As for staff being rude… I think it’s weird to have employees be in my business while I’m trying to shop. I also did a return and they weren’t rude about anything- usually returns aren’t even accepted at second hand stores. As for being dirty and over stocked- I LOVED that there was so much to search and look through. One of the negative reviews has pictures from the basement- the items down stairs were the clearance. I think people in Northville must be too spoiled:) also, the review about the kid peeing… omg! that is beyond rude, you should be embarrassed about that and not shaming the business-that is weird.”
“Today I called this consignment store by mistake. I actually wanted the clothing store in the same strip mall. The person who answered the phone to look up the number for the other store. It's nice to see someone do something just because it's the nice thing to do.”