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August 2024 by Deborah Dillard
Great team.
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July 2024 by Kayla Kennedy
I went here (as a person with melanin) and some old white lady who worked there was following me around, staring at me shamelessly as I tried makeup. I was going to look around to see what I wanted, but she made me so uncomfortable I had to leave. She asked me if I “needed anything” every 30 seconds as she stared at me and I said no thanks every time. If you a person of color, watch this place because they may be watching you extra like they did me. I noticed a lot of pleased commenters happen to be white, so maybe they don’t harass those customers.
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June 2024 by Ashley Deangelis
My favorite Ulta location! Everyone who works here is wonderful and very helpful. A big shout out to Donna and Michael. Thank you for being so helpful and educational! I really appreciate you both! See you soon! Thanks again! -Ashley
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May 2024 by Angie Zeezu
I wanted to compliment Raven at the Northville Ulta! I called to ask a few questions about a product online, she was able to answer them . She also honored the sale price, held the item for me when I came to buy it in store! Opening an Ulta card also helped with the end pricing. Thank you again Raven for being so helpful & kind!! I love this store location the best!!
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April 2024 by Bodour
I had an amazing experience with Bodour! She is an excellent makeup artist and very talented.
She was professional/fun/creative/and educated me how to recreate “the look” at home. My confidence was restored as iam a busy mother of 4 boys. Thank you Bodour!
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March 2024 by Charmaine Gibb
Had a very good experience with consultant Mandy. She helped me pick out a product to reduce dark spots, and helped my find specific products I was looking for.Mandy was certainly knowledgeable on the various brand products. I will be looking for her whenever I go into this store.
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March 2024 by Alexandra Beck
Usually a good store but just did a return which was not handled properly and the cashier was extremely condescending.
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February 2024 by Megan Bis
I have been coming to the Ulta Beauty Salon in Northville since 2022, and have never been disappointed. My girl Mackenzie does my hair right every time, and I leave feeling like the best version of myself! Her knowledge and skills really show in how healthy and happy my hair is when I leave her chair. The salon and store is always full of the friendliest staff and makes me feel beautiful from the moment I walk in. My hair always feels healthy and happy even in between appointments because of the amazing products they use (I recommend always adding the Olaplex treatment!). I will never go anywhere else! If you’re looking for a refresh or to try a completely different style for an affordable price along with stylists and staff that care and want you to feel your BEST, you need to go to visit the Ulta Beauty Salon in Northville.
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January 2024 by Virginia D.
Super disappointed with the customer service!! My daughter was shopping for items as she was preparing to go back to college after break. She was checking out with $165 in purchases. She had multiple gift cards to use - most of which were Ulta Gift cards. The clerk advised her after she used the first two gift cards that it is Ulta's policy that only two gift cards can be used for an in-store purchase. My daughter was stuck having to pay cash for the remainder of the purchase - not what she was planning on as a 19 year old college student. Here is the policy as noted from Ulta's site: "Only one Gift or eGift Card can be applied to an Ulta Beauty online order. However, you can use multiple Gift or eGift Cards on an in-store purchase. Ulta Customer Service Menu - Ulta Beauty Ulta Beauty" What behavior is Ulta driving if their cashiers reject their own gift cards for use, don't understand / quotes policies incorrectly, and treat someone disrespectfully?!! My daughter has been a loyal customer, spending her hard-earned money at your store. Shame on you Ulta!!!
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January 2024 by Brielle Londre
I'm new to Ulta, but so far everyone has been nice! I just wanted to comment on the lack of ADA entry into this location. It would be great to see a more inclusive storefront!
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December 2023 by Carol Toth
Had a perfect eyebrow arch from Cayla back in October. Going to book another appointment with her. Hoping she will be in this week! Suggestion, maybe not have the chairs so close in the eyebrow waxing area, the women next to me was so rude! Some people can't be nice for 20 minutes! I could care less about her story!
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December 2023 by Alexandra T
Terrible! Did pick up in store for 7 items. 3 of items were buy 2 get 1 free. Unfortunately store was out of 1 of the buy 2 items so I ended up paying full price. Why can’t you substitute? Also I found the second item they were “out of” on the floor so I repurchased. While I store I spent 20 min looking for tweezer. 4 workers and manager saw me walking around never greeted me or ask if I needed help. Manager was too focused on what to put on an end cap. Store was also out of a lot of product
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December 2023 by Abby Postema
Always have a great experience with Mackenzie! She asks lots of questions to ensure a personalized experience. I’ll be back again :)
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December 2023 by Kiersten Smith
I have been going to Aubrey for a long time and she is the only one I trust with my hair, she does an amazing job every time and always exceeds my expectations. My color is so vibrant every time and barely fades.
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December 2023 by Kathleen Smith
I Love coming to The Salon at Ulta Northville. I have been coming to Aubrey for 6 years now and she is an Amazing stylist that knows exactly what to do with my hair. She gives me gorgeous styles and her color work is Phenomenal!!!
