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“I have been using this shop for years. The owner is very helpful and knowledgeable. It's a fun shop to browse, and I have bought and sold many items at New2You.”
“I was about to buy a matress from IKEA, but I'm glad I didn't. I bought a great queen size matress at a very reasonable price and with a zero delivery fee to an out-of-state location. The employee who sold me the mattress, Jordan, made great recommendations, was exceptionally helpful and super friendly. Fast and effective customer service, comfy mattresses. I highly recommend!”
“Nick Norton made this a great experience. He was patient and spent time on the phone with me answering several questions prior to coming into the store. Had everything ready for me, transaction was quick and easy. Highly recommend to see him if you have any furniture needs.”
“I would like to offer a short story before acknowledging one staff member of the store specifically, Jaclyn. I was diagnosed with Multiple Sclerosis two years ago. I was already disabled before this time, and work part time. All of a sudden I was not only faced with battling two eye diseases but fighting my body on a daily basis in order for it not to give out in a very hectic healthcare setting. I would have never dreamt of owning a new bed as this was never the priority before considering all of my obligations at the time. A few months before I made the decision to get a bed I had also gotten a non-renewal notice due to my particular type of housing and most of, but not all my furniture, appeared to be making me sicker. I made the decision to buy a new bed, first due to health but also due to the fact that I had no way to move the bed. I decided that I could afford one with Labor Day Sales. I went to a local mattress store and found a bed that made my body feel as if I was hardly sick, however the salesmans amounts kept changing and details kept changing, even though they denied this. I could find no other bed that came close. Enter the team of Mattress Firm Howell and amazing salesman Kevin. He wanted to help in any way he could but that bed was not offered. In an effort to help, he reached out to sleep expert, Jaclyn of Novi's mattress firm location who started researching. I spoke to Jaclyn on the phone a soon after Kevin called her. She listened to my story with the most sincere empathy as she researched options. Being the absolute powerhouse of knowledge that she is, she found the same exact bed but by another label at a lower cost and with free base. Jaclyn works at Novi's mattress firm yet she did not hesitate to help another store, without ego or agenda. This transcends salesmanship, she does it because she really does care about how a bed affects your life. I received my bed a few weeks ago and I feel like Jaclyn didn't just find a new bed but sold me a new body. I never knew that it was possible to reduce multiple sclerosis symptoms just by having a bed suitable that was for you. I want to cry with joy everyday. I know that Jaclyn is probably one of the universes greatest treasures and I hope she is offered raises and perks without limit because she is that much of an asset to Mattress Firm. I highly recommend her as a sales person because if she did this much for me knowing that I did not have much, she will help you have the best possible bed and sleep, my fellow customers. I cannot thank Jaclyn and Kevin, of Howell Mattress Firm enough and the company as a whole. You truly are changing the game and it is amazing that you're making us, the customers the winners, and then in the purest way possible, celebrating our wins.”
“Rodney is the secret weapon of Mattress Firm. Having someone who knows the business, he knew almost instantly what the right mattress was going to be for elderly parents. He was low key, matter of fact and gave you his honest opinion. It was refreshing to work with someone who knows his craft and was willing to help save you time and money. Go see Rodney if you want a great mattress at a fair price.”
“Great experience shopping with Kris! She helped me every step of the way. Looking forward to enjoying our new polywood dining table for many years to come <3”
“Last month I purchased a beautiful leather couch and today ordered upholstered recliners. Always get excellent advice on furniture purchases. The delivery service for the couch was terrific.”
“Working with Laura was a pleasant experience. She was very knowledgeable about products and listened to what we were looking for in a recliner. We have always loved our Lazy Boy furniture and are happy that is made in the USA!!”
“Great experience buying furniture here! Will definitely be coming back. Excellent collection of mid century modern items with reasonable prices. Owners Andy and Tony were kind and helpful.”
“We went to find a new mattress to eliviate mine and my wife's back pain. Dave was friendly, attentive, and very knowledgeable. I had a few chosen prior to going to the store based on the online quiz. We ended up purchasing a completely different one, one that Dave suggested!”
“Bethany was very knowledgeable on what we were looking for and presented us with a lot of different options! Bethany definitely is educated especially on lazy boy chairs! We are looking forward to receiving our relaxing new chairs!”
“I came to buy a pool cue and was greeted at the door. The associate showed me their selection of cues and let me try out my cue on their tables. Got a cue and carry case for under $100. Definitely great for a beginner. Highly recommended.”
“My husband and I walked into Value City in Novi MI looking for a couple of items for our home and we had the pleasure of meeting our sales rep Donna F. She was so kind and full of energy and even when we were on the fence about purchasing today her attitude never changed. We made a purchase and any time im looking for anything furniture related Donna will be my go to! Thank you Donna F and Value City!”
“I am amending a previous negative review based on a rude sales clerk. That appears to have been a one off situation and all of my interactions with the staff there have been pretty great since that initial review. I do find that they have a great selection of herbs. I also had some reason to inquire about how to address issues with my herb garden and had a very knowledgeable staff member provide recommendations that ended up helping to improve the health of my garden. I am going back today to get some ideas about creating an indoor herb garden and hope to have the same positive experience.”
10AM - 8PM
27500 Novi Rd, Novi
Furniture Stores
“Michelle helped so much by explaining how things measure up, the separate costs, possible discounts and promotions. She was helpful picking out pieces and fabrics.”
“Had an excellent visit to the American Mattress store in Bloomfield Township, Michigan. The sales rep (Robert) was knowledgeable and most helpful in sorting through the various options available for us.”
“Kristen is a hoot! We loved her personality! She is very knowledgeable about the different products and was very helpful at pointing out products we might not otherwise have looked at. I would definitely work with her again!”
“We love Rob & Jen and the 28 Furniture team! My wife loves their design and home décor -- frequents here a bunch for upgrades and ideas. They offered some ideas of how to freshen up our lobby (local business) where we get compliments on our coffee bar and chairs at least weekly. And they are super helpful with design guidance, helping you to cultivate a vision. Highly recommended!”
“We were looking to replace our 20 year old Norwalk sofa with a smaller Norwalk sofa (American brand, American owned, and still making furniture in America). Home Interior Warehouse is an authorized dealer for the brand. The people were very helpful and super nice. We were very pleased with the pricing at their July 4th sale! Our sofa was a custom order, and it was delivered to our home 7 weeks after the order was placed. Needless to say, the new sofa was immediately claimed by the Head of the Household as his personal spot!Great experience; highly recommended!”
“I have purchased a fair amount of furniture from Ethan Allen over the last few years and the experience has been nothing but positive, despite delivery delays during Covid! I especially have to comment on the amazing follow-up customer service provided by Mason Sovey. Mason has gone out of his way to handle any and all issues and I can’t thank him enough! Overall great experience but Mason provides customer service at a truly exceptional level and guarantees I will be a repeat customer!”
“Marty helped us try out a number of models in store and provided exceptional knowledge of the products and was very professional. We wouldn't hesitate to return to do business with him again.”
“We have purchased many wall decor items from this outlet. The selection is awesome and reasonably priced. Each of the items that we have bought has been really appreciated by whoever has seen them. The staff are incredibly friendly and it is indeed a pleasure to shop here.Best Wishes!Aziz & Tasneem MeerWindsor, ON, Canada”
“American Leather RetailerPurchased 2 sleeper chairs.Convenient LocationMark was very helpful, explained all our options, very pleased with our purchasing experience.”
“Molly went overboard to help us in the middle of a big sale. We love this place! We now own a new swivel, rock family room chair - so comfy, one new couch (in 6 weeks), one new recliner that doesn't look like the old clunky recliners. Nice and sleek! Thanks, Molly.”
“It is not easy to please me as a furniture customer, but Bob's Furniture did manage to meet and exceed my expectation. Very professionally done! Nick was awesome, answered all the questions, took time to lead us from one piece to another, and we found what we wanted. Thank you very much for classy work. We will be back soon.”
“Monica greeted me at the store entrance and showed me all of the furniture I had looked at online. She picked out the perfect lamp to go with it and even had a measuring tape to help me with deciding on the right size end table. This was the best furniture buying experience I have had since I furnished my big house in NH. I took home several of her cards to pass out to other residents of my new apartment building since we are all downsizing in retirement. I highly recommend seeing Monica at Gardner White!”
“Carol and Ann were awesome. I came in knowing very little about picking fabric and got a great lesson and advice. End results were absolutely beautiful brand new couches!! Would totally recommend!”
“Purchased a mattress set. We were very pleased with the time Chris took with us as we tried the many different mattresses.Her prices are really fair!!The mattresses were just delivered with exceptional service!!”
“Small and singular, this is a great place for gifts or random decorative items. They carry Rowe furniture, but the tight space of the location doesn't allow for more than six or eight displays. Very friendly staff and a decent bespoke selection of throws, pillows, shelving, candles, and other creature comforts.”
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“EVERYONE at Patio Plus was eager to assist us in selecting just the right outdoor furniture for our home. Carol, Kyle, James, Mitch and Scott went above and beyond. Their customer service is the absolute best around. They have solutions for every budget. Quality is outstanding and pricing is spot on! We started our shopping day at Patio Plus, visited other local stores and returned to purchase our furniture from Patio Plus later that same day. I highly recommended them for all of your patio furniture needs. Thank you!”