CVS offers a friendly and welcoming atmosphere, where the staff is known for their kindness and helpfulness. Customers appreciate the efficient service, with many noting how quickly their prescriptions and other needs are handled. One customer shared their relief after switching from a problematic pharmacy, highlighting how CVS staff provided excellent suggestions that saved both time and money, especially through the use of rewards. While some customers mention slightly higher prices and the need for patience due to limited staff, they also recognize the convenience of the store's layout and the availability of self-checkout options. Despite the staffing challenges, the consistent friendly demeanor of the employees makes a positive impression, as they treat customers like old friends. Many shoppers have benefited from the rewards program, with one stating they saved 40% on a recent visit thanks to reminders from the staff. Overall, CVS is described as a place where customers can expect a pleasant experience, helpful suggestions, and the opportunity to maximize savings through rewards and coupons, making it a reliable choice for their pharmacy and shopping needs.