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“Community Financial employees are always friendly, and helpful! Just had another fantastic service experience with Rique. She was extremely helpful and kind!!! Thank you!”
“Went in to get some cash. I asked for the money to be in certain denominations and it all was transacted with a smile.I've been with Credit Union One since 1984, and their growth has been phenomenal, but that small town bank feel has never changed. You are treated with the respect and a smile! ?”
“The service was great and Damien was a very helpful informative guy that helped me through changing around my loan and answered all of my questions without any hesitation what so ever”
9AM - 5:30PM
19025 Newburgh Rd, Livonia
Credit Unions
“Mark Orr was great support during my construction loan process. He was available for every question i had even on the weekends with urgent issues. As long as you are dilligent in getting the necessary docs to him your loan process will be very fast and seamless. I would highly recommend Mark for all loan options to my friends and family in the future.”
“I've requested a balance letter to different contacts in LOC Credit Union with no success but, whne I found Christine Biers, everything changed, she was really helpful and answer my request quickly, exactly what I needed at that time.Thanks Christine for your help and hope you keep up the excellent work!”
“Diamond was beyond helpful in finding the perfect auto loan for me. She brought a very personal touch that made me feel comfortable and confident in my loan process.”
“I love Credit Union One for so many reasons. My local branch is staffed with the most knowledgeable, caring, empathetic and most important, they're so willing to work with you on every request. you bring to them. I have seen a couple of negative reviews for Credit Union One, but those negative statements are coming from people that have been refused credit or loans.When I started with Credit Union One, my credit was horrible. However, I was so fortunate to be able to sit down and discuss my situation with one of the managers. She helped me to get into a "secured" credit card. I made sure to charge small amounts every month and then pay the entire balance off each month.We also set up an automatic deposit for a savings account. Within 6 months, my credit score had jumped over 100 points, my bills were getting paid on time, and PAID OFF!!And for the first time in years, I actually had a nice little savings account. What started out as a "little savings account" has turned into 3 different types of high interest savings accounts.I have never experienced a banking facility such as Credit Union One. It's like a hometown bank. I feel like I'm meeting with friends when I need to go into the local branch. I have referred several people to Credit Union One and they are now members.I have never had one bad experience with Credit Union One. I definitely recommend Credit Union One of Michigan!!”
“I've been a member for 8 years now. They are a very friendly staff. But one staff member In particular has gone above and beyond. Her name is Gabriel she works out of the liviona branch. I'd give her 10 star's if it would let me. She is very caring and very helpful. So a big thank you to her is well deserved ?”
“I've been with this bank for a long time, and the staff are always so kind and helpful. I was the victim of credit card fraud a few weeks ago and they did everything to ensure that I would get my funds back, as well as a new debit card. I wanted to give a shout out to Brittnee and Debi specifically for all of their help! They kept me sane through the process and came through for me. 5 stars.”
“Thank You so very much, Mya. I called to receive assistance in setting up a business online account. Mya was so very patient, courtesy, highly professional and kind. She helped me to set up the account. I did not feel rushed felt valued as a member! This Young Lady is truly an asset to the CFCU Family! I am so very pleased with Community Financial Credit Union customer service! Thank You again, Mya for (to me) going far beyond satisfactory customer service to Stellar Customer Service. Blessings ~”
“Vibe in Canton, MI was awesome, specifically Amanda. She helped turn a stressful and embarrassing situation (unexpected stopped check deposit into my wife's account) into a pleasant experience. Funny enough, as Amanda was fixing this issue at her desk, Vibe Customer Support called me to ask about the Google Review my wife left a day before (they do read and respond to those reviews. Who knew?) Give Amanda a raise!”
“Joann P and Bernadette C navigated a challenging mortgage situation with ease and professionalism. They answered questions quickly and assured me that some of the bumps in the road would be smoothed out. They did a wonderful job. So glad to have the credit union looking out for my financial interests. Thanks again for all you do!”
“Despite some complications with my card getting delivered, Bethany at member assistance and Sara the representative were the absolute best. They were so kind and helped me in a good amount of time! Thank you ladies”
“Let me tell you about BRIANNA she was all of amazing. I have had a rough time getting a new car I had been paying top dollar for car notes for cars that were so old. I never complained I kept my head high and continue to work hard. When I met Brianna she did her big one. She helped me find the perfect car she didn’t settle and that made me not settle. She was phenomenal. Thank you so much for having such a great team player. Also thank Sara for making sure I was also good to go. Thank you to the credit union and thank you to Brianna. ❤️”
“DFCU is the best credit union around - they always answer my calls, make sure I am always satisfied and getting a payback check at the end of the year is just the best!”
9:30AM - 5:30PM
9200 Haggerty Rd, Plymouth
Credit Unions
“Kathleen Mulcahy was amazing to deal with for my car loan. She was very informative, quick with follow-up and very friendly. Plus, the credit union has great interest rates in comparison to other banks.”
“I highly recommend Aida she was a pleasure to work with, dealt with my busy schedule , and did everything fast with high attention to detail. 10 out of 10 experience. Go see Aida for all of your banking needs.”
“They are helpful, nice, and easy to work with especially for borrowing and paying backloans. Your local branch is there to help you through and streamline processes. Online bill pay is also set up well. Rates are good especially with member 1/2 percent dividends even on borrowed amounts.”
“The website is good except some functions require an excessive number of clicks to complete an action.Also being color blind it took getting use to selecting an item and having it turn a certain color to take action. Customer service is excellent, the Canton Branch is top notch for service and very friendly and helpful.”
9AM - 5:30PM
160 N Wixom Rd, Wixom
Credit Unions
“Erin Bigger was able to help us finish up an auto loan so efficiently. She was kind and beyond helpful. I am so glad I called the Wixom branch and couldn’t recommend her more. Thank you for making this such an easy process!”
9AM - 5PM
34000 W Seven Mile Rd, Livonia
Credit Unions
“Lala, Tricia & Katie are phenomenal and professional! These ladies make you feel valued and welcomed every time that you are in there.We came in there for the first time when my sister had lost her husband, and Lala was very compassionate and kind with helping us get the best advice with what we needed. She went out of her way to help out and make additional phone calls for us. The next week Tricia and Katie were very helpful with getting us the additional information that we needed..This credit union is HIGHLY recommended, and is a stellar example of how their clients are shown that THEY ARE appreciated, and valued.Thank you Lala, Tricia & Katie! You’re truly kind and we appreciate you everyday!”
“I have been a member for almost a decade, I have had nothing but wonderful experiences with their customer service reps and Tania at the FH branch is nothing short of amazing. They are always eager to get back to me within 24 hrs and solve whatever issues I’ve run into quickly and efficiently Over the course of the last ten years I have worked with many individuals at LMCU, Tania being my number one and I have nothing but kind things to say about each individual I’ve come into contact with at this location and online/phone and via email. A great bank with knowledgeable and kind people and fast customer service!”
8:30AM - 5:30PM
44575 W 12 Mile Rd, Novi
Credit Unions
“Vibe is always on the ball and notifies me through text. Usually if there is a problem such as suspicious charge on my account they are quick to correct anything and they used to be credit union and I worked for the company and that’s why I’m with them and they’re doing a great job.”
“In the years that I've been a member of this Credit Union, I have never had any problem. Their staff have always been friendly and helpful, and have always taken care of my needs.”
“Thank You DFCU for a lifetime of helpful service and especially on my recent call, Representative Charletta, for your genuinely friendly welcome, kind patience to listen to my question and for your very capabable ability to provide me the understanding that I requested.With grateful appreciation,George FominNorthville”
“Amari helped my 16year old open his first checking account she was able to answer all of our questions and she was knowledgeable of the products and perks ❤️”
“I have banked here for many years and recently had some questions about check holds and e-deposits. Sheila called me back and helped answer all of my questions very clearly. She also took the time to explain many other great features available which was great information to help me save time and money. I highly recommend speaking with her if you have any questions, she is very knowledgeable!”
9AM - 5PM
20595 Farmington Rd, Livonia
Credit Unions
“This Credit Union is so nice. They are all friendly and have great service. I think they are a great example of how banks should treat you. Kelsey at the Livonia branch was so nice to us today. We really appreciate the customer service here.”
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“Joe is an absolute asset to CCCU. He is an excellent customer service agent. He handles my request quickly and professionally. I will be seeking Joe out when I visit.”